Senior Personal Injury Case Handler | Hybrid & Growth Path

Reed; West of England; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Excellent annual leave and welfare

Health cash plan and gym/lifestyle

Work-life balance and 'Dress for Your…

People-focused recognition and referr…

Opportunities for development and кв…

Job summary

Reed in Bristol is seeking a Personal Injury Case Handler (Paralegal) to manage a diverse claimant injury caseload. You will work in a hybrid setup, two days in our Bristol office, with a combination of office and home working.

The role focuses on handling claims up to £25,000, including MOJ Portal processes and pre/post-litigation stages, with emphasis on accurate case management, client liaison, and adherence to service standards.

Qualifications

• Experience handling a claimant injury caseload.
• Working knowledge of MOJ Portal processes.
• Experience pursuing claims allocated to the Fast Track.
• Proficiency with a Case Management System.
• Ability to work to strict Service Level Agreements.
• Technical proficiency in claims handling, including litigation.
• Excellent written and verbal communication skills.
• Ability to analyse and research legal issues.
• Strong organisational and prioritisation skills.
• Ability to work as part of a team.

Responsibilities

• Efficiently and effectively manage your own caseload of personal injury claims.
• Pursue claims up to a value of £25,000 through and outside of the MOJ Portal, including pre-and post-litigation stages, making full use of our case management system.
• Comply fully with agreed service standards.
• Communicate with clients, insurers, expert witnesses, and solicitors.
• Attend and participate in weekly risk assessment meetings.
• Manage client expectations and effectively deal with any complaints that arise in line with company policy.
• Perform additional duties as required.

Skills

Personal injury knowledge

Client communication

Case prioritisation

Team collaboration

Research & analysis

Education

Law degree or equivalent (Desirable)

CILEx (Desirable)

Tools

Case Management System

MOJ Portal

Job description

Reed in Bristol is seeking a Personal Injury Case Handler (Paralegal) to manage a diverse claimant injury caseload. You will work in a hybrid setup, two days in our Bristol office, with a combination of office and home working.

The role focuses on handling claims up to £25,000, including MOJ Portal processes and pre/post-litigation stages, with emphasis on accurate case management, client liaison, and adherence to service standards.