Senior People Partner - ER, Performance & Change Lead

ClearScore; Greater London; Hybrid; GBP 59.000 - 66.000; Vollzeit

Benefits dieser Stelle

Hybrid Work Environment

Private health and dental cover

Pension scheme (up to 6% match)

Zusammenfassung

ClearScore is seeking an experienced People Partner for a maternity cover in London (Vauxhall), with a hybrid model (2–3 days onsite). The role spans employee relations, performance, organisational change and People development, handling live casework from day one and delivering practical, commercially-minded People initiatives.

You will support managers, balance day-to-day partnerships with strategic projects, and contribute to AI-enabled People improvements.

Qualifikationen

• Significant in HR/People, ideally in a generalist or People Partner/HRBP role.
• Experience working in a fast-paced, scaling environment, where priorities can change quickly and you're comfortable operating with a degree of ambiguity.
• Strong working knowledge of UK employment law and practical experience applying it to employee relations and organisational change.
• Experience managing complex ER casework independently, including absence, performance, conduct, disciplinary and grievance matters.
• A track record of owning and delivering People projects end-to-end, with examples of the change you've driven and the impact it had.
• Strong performance management experience, with the ability to coach managers through challenging performance conversations.

Aufgaben

• Own and manage end-to-end employee relations work, including absence management, underperformance, behavioural concerns, disciplinary and grievance processes.
• Coach and support managers through complex and difficult conversations, ensuring they have the confidence and tools to manage People matters effectively.
• Provide pragmatic, balanced advice that considers both employee experience and business needs.
• Ensure People processes are applied consistently, fairly and appropriately.
• Partner with the wider People team to deliver and continuously improve our performance management cycles.
• Advise managers on probation, performance improvement plans and performance conversations.
• Support managers in addressing performance issues early and effectively.
• Help ensure performance processes are applied consistently across our different jurisdictions.
• Lead and support organisational change initiatives from planning through to implementation.
• Develop clear communications and support managers and employees through periods of change.
• Apply a sound understanding of relevant employment legislation and People processes.
• Help ensure change is managed thoughtfully, consistently and with the right balance of business priority, pace and care.
• Own relevant People initiatives end-to-end, taking responsibility for delivery.
• Support and at times lead the rollout and embedding of People platforms, programmes and frameworks.
• Design and deliver manager capability and development programmes, working with internal and external partners where appropriate.
• Use People data, feedback and insight to identify development needs and translate these into practical interventions or improvements.
• Bring curiosity and a practical approach to how AI can improve the People experience and make our processes more effective.
• Hands-on experience using or building with AI tools would be a strong advantage, however this is not essential.

Kenntnisse

HR/People generalist

Experience in fast-paced scaling env

UK employment law

ER casework handling

People projects delivery

Performance coaching

Stakeholder management

Independent worker

AI interest in People

Jobbeschreibung

ClearScore is seeking an experienced People Partner for a maternity cover in London (Vauxhall), with a hybrid model (2–3 days onsite). The role spans employee relations, performance, organisational change and People development, handling live casework from day one and delivering practical, commercially-minded People initiatives.

You will support managers, balance day-to-day partnerships with strategic projects, and contribute to AI-enabled People improvements.