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Senior People Business Partner

UserTesting

London

On-site

GBP 50,000 - 90,000

Full time

10 days ago

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Job summary

An established industry player is seeking a Senior People Business Partner to drive HR strategies that align with business objectives. This role is pivotal in fostering a high-performing workplace through expertise in organizational design, change management, and talent development. You will collaborate with leadership and various stakeholders to implement effective HR initiatives and drive a culture of engagement and performance. Join a passionate team committed to transforming how organizations understand their customers and enhance their experiences. This is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

  • Significant experience in a progressive HR Business Partner role.
  • Strong track record of strategic HR leadership.
  • Expertise in change management and performance management.

Responsibilities

  • Align HR initiatives with business strategy and priorities.
  • Advise senior leadership on organizational design and change management.
  • Lead organization design and transformation initiatives.

Skills

HR Business Partner experience
Change management
Organizational design
Talent development
Employee engagement
Analytical skills
Communication skills
Influencing skills

Tools

Workday

Job description

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We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

The Opportunity

As a Senior People Business Partner, you will work closely with leadership to develop and execute HR strategies that support business objectives. You will help to drive an agile, high-performing, and engaging workplace through your expertise in organizational design, change management, leadership development, talent management, and performance optimization. Acting as a strategic advisor and consultant, you will foster an agile, high-performing, and engaging workplace. The person in this role will take initiative, be adept with change, and take their big picture thinking and strong influencing skills to proactively understand and articulate problems and develop solutions. A strong collaborator, you will partner with stakeholders across the business in and outside of the People Team as well as wider functional experts such as Finance and Legal partners to deliver solutions efficiently & effectively. You will also help shape and inform CoE People projects and initiatives.

Other Responsibilities Include

Strategic Partnership & Leadership

  • Align HR initiatives with business strategy and priorities.
  • Provide thought leadership and influence decision-making at leadership levels.
  • Collaborate with People CoE functions (Talent Acquisition, Total Rewards, L&D, Culture) for an integrated people strategy.
  • Leverage data-driven insights to inform strategy and identify opportunities for improvement.
  • Keep leadership informed on key HR metrics, providing insights and recommendations for addressing.
  • Serve as a mentor and coach to People Business Partners.

Consultation & Coaching

  • Advise senior leadership on organizational design, change management, performance, and engagement.
  • Support talent processes including performance management, talent reviews, succession planning, leadership coaching, and internal mobility.
  • Act as a trusted advisor on employee relations, ensuring compliance with local employment laws and best practices.

Organizational Development & Change Management

  • Lead organization design, restructuring, and transformation initiatives in partnership with senior leadership.
  • Collaborate with Talent Acquisition to align resourcing and recruitment strategies with company objectives.
  • Work with the Compensation team to ensure competitive and equitable total rewards strategies.
  • Identify skill gaps and partner with L&D to implement development programs.
  • Drive a high-performance culture by fostering proactive and accountable leadership.

What We Are Looking For

  • Significant experience in a progressive HR Business Partner role
  • Strong track record of strategic HR leadership and building trust with senior leaders
  • Expertise in change management, performance management, organizational design, talent development, and employee engagement
  • Experience partnering with/supporting Product & Engineering teams
  • Expertise in employee relations and case management
  • Experience in fast-paced, global mid-to-large organizations (tech scale-up experience a plus)
  • Ability to influence, challenge, and collaborate effectively across multiple stakeholders
  • Analytical and problem-solving mindset with a focus on driving business results
  • High emotional intelligence and strong communication skills
  • Workday experience is a plus

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Business Development and Sales
  • Industries
    Software Development

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