Senior Pensions Administration Manager - Hybrid

XPS Group; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Pension matching

Healthcare plans

Life assurance

Retailer discounts

Flexible benefits scheme

Volunteer days

Job summary

XPS Group is a leading pensions consultancy based in the UK, providing administration and consultancy services to a broad client base. The role focuses on managing a designated portfolio of pension schemes, delivering high-quality administration, and driving improvements across processes and governance.

The Senior Consultant will lead a team, oversee relationships with trustees and corporate clients, and contribute to strategy and business development within a hybrid working model.

Qualifications

• Extensive pensions administration experience across DB, DC or hybrid schemes.
• Experience supervising and developing pensions administration staff.
• Strong IT skills and proficiency with MS Office for reporting and analysis.

Responsibilities

• Oversee service delivery for assigned client portfolio ensuring quality, profitability and SLA adherence.
• Manage day-to-day client relationships with trustees and corporate clients.
• Lead non-client activities, audits, and process improvements within the team.
• Ensure accurate time recording, billing and timely invoicing.

Skills

Pensions administration

Leadership & mentoring

Client relationship management

MS Office suite

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Job description

XPS Group is a leading pensions consultancy based in the UK, providing administration and consultancy services to a broad client base. The role focuses on managing a designated portfolio of pension schemes, delivering high-quality administration, and driving improvements across processes and governance.

The Senior Consultant will lead a team, oversee relationships with trustees and corporate clients, and contribute to strategy and business development within a hybrid working model.