Senior Pensions Operations Lead

Hollybank Trustees Ltd; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Hollybank Trustees Ltd is seeking a pensions administrator to contribute to the delivery of pensions administration, ensuring accuracy and timeliness.

You will allocate and check work, process membership administration, provide benefit quotations, and maintain documentation, while applying ISO 27001 and BCMS knowledge.

The role involves supporting DB and DC schemes, producing stewardship reports, and collaborating with clients and prospects.

Qualifications

• Experience in DB and DC pension administration, including benefit calculations.
• Knowledge of pension legislation and upcoming changes.
• Awareness of ISO27001 policies and ISO22301 BCMS.
• Proficient in MS Office and manual calculations.

Responsibilities

• Provide a service that is First Class by clients and within agreed measures and timescales.
• Allocate and check Pensions Associates work for accuracy and ensure deadlines are met.
• Process all aspects of membership administration and provide benefit quotations.
• Production of stewardship reports within required timescales.
• Ensure processes and documentation are up to date; suggest improvements.
• Participate in new business exercises and represent the Company to external prospects and clients.

Skills

DB administration

DC administration

Benefit calculations

Pension legislation

Project management

Communication

Team player

Change management

Quality review

Attention to detail

Tools

MS Office

IntelliPen

Job description

Hollybank Trustees Ltd is seeking a pensions administrator to contribute to the delivery of pensions administration, ensuring accuracy and timeliness.

You will allocate and check work, process membership administration, provide benefit quotations, and maintain documentation, while applying ISO 27001 and BCMS knowledge.

The role involves supporting DB and DC schemes, producing stewardship reports, and collaborating with clients and prospects.