Senior Payroll Technician

E&M Talent Partners Ltd; Bramhall; On-site; GBP 38,000 - 56,000; Full time

Benefits offered by this job

Profit share bonuses

Fully paid qualifications

Generous holiday entitlement (34–37)

Job summary

E&M Talent Partners Ltd is seeking an experienced Senior Payroll Technician to join our employee-owned team. You will manage payroll for a complex agency portfolio, ensuring accuracy, timely payments, and compliance with PAYE and NI.

The role emphasizes leadership, quality assurance, and KPI achievement while supporting CX and Sales teams. We offer a collaborative culture, 34–37 days holiday, profit share bonuses and a modern office.

Qualifications

• Minimum 3 years of payroll experience.
• Experience with PAYE and National Insurance processing.
• Excellent communication and attention to detail.

Responsibilities

• Run payroll for a complex checklist of agencies.
• Maintain high-quality payroll service and respond to queries.
• Manage advances and overpayments, ensuring accuracy.
• Lead the payroll team, organize workloads, monitor SLAs.
• Handle escalations and contribute to projects within the team.
• Perform quality assurance checks across payroll tasks.
• Serve as main contact for CX and Sales teams.
• Ensure timely and accurate payments, reconciling payslips.

Skills

Payroll experience

Communication skills

Organizational skills

Deadline-driven

Problem solving

Education

CIPP qualification

Job description

Are you an experienced payroll professional looking to elevate your career in a dynamic and rewarding environment? Would you like to be part of an employee owned business who has been voted in the UKs top 50 best small companies to work for? This is an organisation that really prides it'self on its employee culture which is at the forefront of everything it does.

This Senior Payroll Technician role offers an exceptional chance to join a forward-thinking, employee-owned company that values its team members and provides ample opportunities for professional growth and personal development.

Key duties and responsibilities:

• Run payroll for a complex checklist of agencies.
• Ensure the service in the Payroll team is kept to the highest quality by addressing queries and maintaining high accuracy.
• Manage financial controls, such as outstanding advances and overpayments, ensuring the team consistently addresses these issues.
• Lead the team by organizing workloads, overseeing tasks, and ensuring email SLAs are met.
• Handle escalations and assist with ongoing projects within the team.
• Conduct quality assurance checks to ensure comprehensive coverage of payroll tasks.
• Serve as the main point of contact for the CX and Sales teams, handling internal and external queries and ensuring team accuracy and KPI achievement.
• Ensure all payments are processed accurately and on time, managing a portfolio of clients and completing checklists each payroll cycle.
• Assess PAYE and National Insurance levies on payslips, reconcile payments weekly, and resolve complex payroll technical queries.
• Build rapport with clients to understand their needs, manage deadlines, and address any issues promptly.

Skills and experience:

• At least 3 years of payroll experience.
• Financial Services experience would be beneficial but not essential.
• Exceptional communication skills with a keen eye for detail and strong organizational abilities.
• CIPP qual would be beneficial but not essential.
• Approachable, team-oriented, and solutions-focused mindset.
• Ability to work under pressure and meet daily deadlines, with clear communication if deadlines are at risk.
• Employee-owned company with profit share bonuses.
• Fully paid qualifications.
• Minimum 34 days holiday, including birthday off, rising with service up to 37 days.
• Monthly team get-togethers and annual all expenses paid incentive trips (e.g., Las Vegas, Barcelona, New York).
• Brand new office with a games room, bar, and flexible working space.
• Fresh fruit daily and employee healthcare membership.
• Competitive maternity/paternity policy.

If you are ready to take the next step in your payroll career and join a company that truly values its employees,