Senior Payroll Technician

E&M Talent Partners Ltd; Manchester; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Profit share

Fully paid qualifications

35–37 days holiday

Team trips

Modern office

Healthcare membership

Maternity/paternity policy

Job summary

E&M Talent Partners Ltd is seeking an experienced Senior Payroll Technician based in Manchester. You will run payroll for a complex agency checklist, while ensuring accuracy and timely payments for a portfolio of clients.

You’ll lead a team, handle escalations, and support ongoing payroll projects in a fast-paced environment. The role emphasizes quality checks, client liaison, and a proactive approach to resolving complex payroll queries, with opportunities for professional growth within an

Qualifications

• 3+ years of payroll experience required.
• Exceptional communication and attention to detail.
• CIPP qualification is a bonus.
• Financial services exposure is beneficial but not essential.
• Approachable, team-oriented and solutions-focused mindset.

Responsibilities

• Run payroll for a complex list of agencies.
• Maintain high quality by addressing queries and ensuring accuracy.
• Manage advances and overpayments with strong financial controls.
• Lead the payroll team by organizing workloads and meeting SLAs.
• Handle escalations and support ongoing team projects.
• Conduct quality assurance checks across payroll tasks.
• Serve as main point of contact for CX and Sales teams; manage internal and external queries.
• Ensure timely and accurate payments across a client portfolio.
• Assess PAYE and National Insurance on payslips; reconcile weekly payments.
• Build rapport with clients and manage deadlines effectively.

Skills

Payroll experience

Communication skills

CIPP qualification

Financial services experience

Team-focused

Job description

Are you an experienced payroll professional looking to elevate your career in a dynamic and rewarding environment?

Would you like to be part of an employee owned business who has been voted in the UKs top 50 best small companies to work for? This is an organisation that really prides it'self on its employee culture which is at the forefront of everything it does.

This Senior Payroll Technician role offers an exceptional chance to join a forward-thinking, employee-owned company that values its team members and provides ample opportunities for professional growth and personal development.

Key duties and responsibilities:

• Run payroll for a complex checklist of agencies.
• Ensure the service in the Payroll team is kept to the highest quality by addressing queries and maintaining high accuracy.
• Manage financial controls, such as outstanding advances and overpayments, ensuring the team consistently addresses these issues.
• Lead the team by organizing workloads, overseeing tasks, and ensuring email SLAs are met.
• Handle escalations and assist with ongoing projects within the team.
• Conduct quality assurance checks to ensure comprehensive coverage of payroll tasks.
• Serve as the main point of contact for the CX and Sales teams, handling internal and external queries and ensuring team accuracy and KPI achievement.
• Ensure all payments are processed accurately and on time, managing a portfolio of clients and completing checklists each payroll cycle.
• Assess PAYE and National Insurance levies on payslips, reconcile payments weekly, and resolve complex payroll technical queries.
• Build rapport with clients to understand their needs, manage deadlines, and address any issues promptly.

Skills and experience:

• At least 3 years of payroll experience.
• Financial Services experience would be beneficial but not essential
• Exceptional communication skills with a keen eye for detail and strong organizational abilities.
• CIPP qual would be beneficial but not essential
• Approachable, team-oriented, and solutions-focused mindset.
• Ability to work under pressure and meet daily deadlines, with clear communication if deadlines are at risk.

Benefits:

• Employee-owned company with profit share bonuses.
• Fully paid qualifications.
• Minimum 34 days holiday, including birthday off, rising with service up to 37 days.
• Monthly team get-togethers and annual all expenses paid incentive trips (e.g., Las Vegas, Barcelona, New York).
• Brand new office with a games room, bar, and flexible working space.
• Fresh fruit daily and employee healthcare membership.
• Competitive maternity/paternity policy.

Your expertise and dedication will be highly rewarded in this vibrant and supportive environment.