Senior Payments Optimization Strategist

Academic Key; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Airwallex is seeking a Payments Optimization Consultant in London. You will identify high-impact opportunities to improve payment performance by analysing merchant data, transaction trends, and industry benchmarks, while collaborating with Product, Engineering, and Data Science to develop optimization levers, including AI and smart routing.

You will lead conversations with enterprise merchants to advise on improving transaction outcomes and translate frontline insights into roadmap

Qualifications

• 5+ years of experience in payments with strong knowledge of e-commerce and card-based processing.
• Strong understanding of card network rules, local payment methods, and regulatory requirements such as PSD2 and PSD3.
• Strong analytical skills and experience using data and business intelligence tools to identify opportunities and explain performance trends.
• Excellent communication and presentation skills, with confidence engaging enterprise clients and senior stakeholders.

Responsibilities

• Identify high-impact opportunities to improve payment performance by analysing merchant data, transaction trends, and industry benchmarks.
• Lead deep-dive conversations with enterprise merchants about payment performance, acting as a trusted strategic advisor to improve transaction outcomes.
• Partner with Product, Engineering, and Data Science to develop optimisation levers, including AI- and machine-learning-powered approaches to smart routing, cost reduction, and payment success.
• Translate merchant feedback and frontline insights into product roadmap recommendations.
• Enable Sales and Account Management teams with practical payment optimisation knowledge, tools, and training.

Job description

Airwallex is seeking a Payments Optimization Consultant in London. You will identify high-impact opportunities to improve payment performance by analysing merchant data, transaction trends, and industry benchmarks, while collaborating with Product, Engineering, and Data Science to develop optimization levers, including AI and smart routing.

You will lead conversations with enterprise merchants to advise on improving transaction outcomes and translate frontline insights into roadmap