Senior Payments Manager

JR United Kingdom; London; On-site; GBP 75,000 - 100,000; Full time

Job summary

Une entreprise internationale de voyage et de technologie recherche un Senior Payments Manager pour diriger sa stratégie de paiements. Le candidat idéal aura une solide expérience dans la gestion des relations commerciales liées aux paiements et un sens aigu de l'optimisation des expériences client. Ce poste exige un leadership exceptionnel et des compétences en négociation dans un environnement à forte croissance.

Qualifications

• Expérience en gestion des paiements et optimisation opérationnelle.
• Connaissance du système de paiements, y compris les paiements par carte.
• Capacité à construire des parcours de paiement exceptionnels.

Responsibilities

• Gérer les relations commerciales avec les fournisseurs de paiements.
• Fournir des recommandations pour optimiser les opérations de paiement.
• Contribuer aux décisions stratégiques en tant que représentant du Head of Payments.

Skills

Commercial acumen

Negotiation

Operational efficiency

Customer experience optimization

Stakeholder management

Job description

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Global Accounting network are partnering with this international travel and technology company on the search for their new Senior Payments Manager. Are you a seasoned payments professional with a passion for driving innovation and optimizing customer experiences?

The Role –

As the Senior Payments Manager you will play a pivotal role in shaping the future of the company's payments strategy and operations.

• Establishing and managing commercial relationships with the company's payment providers, negotiating contracts, and ensuring they deliver the products, features, and services needed to meet customer needs across various payment touchpoints.

• Providing expert guidance and recommendations to internal stakeholders on how to further optimize the company's customer payment operations, while ensuring alignment with the organization's overall objectives.

• Staying up-to-date with industry trends and innovations, and leveraging your extensive network to identify and realize new business opportunities.

• Building best-in-class payment journeys that balance an exceptional customer experience with cost-effectiveness and fraud prevention.

• Translating the company's needs to external partners and finding innovative solutions to meet those requirements.

• Maximizing the incentives generated by virtual card payments to direct suppliers, and improving the operational efficiency of these processes.

• Deputizing for the Head of Payments and contributing to key strategic decisions as the company expands internationally.

The Person -

• A proven track record in managing payments commercial relationships, negotiating and improving terms, and driving operational efficiencies.

• In-depth knowledge of the payments ecosystem, including card payments and alternative forms of payment, with a strong understanding of the key stakeholders and industry drivers, particularly across Europe.

• Outstanding commercial acumen and the ability to identify and realize business opportunities.

• Extensive industry network and the capacity to find solutions for any unknown elements.

• Experience in building best-in-class payment journeys, balancing customer experience, cost reduction, and fraud prevention.

• The ability to translate the company's needs to external partners and find innovative solutions.

• Previous experience in a fast-paced, high-growth environment, ideally in sectors such as e-commerce, technology, or FMCG.

• Excellent communication and interpersonal abilities, with the capacity to build strong relationships with internal and external stakeholders.