Senior Outpatients Healthcare Support Lead

West Hertfordshire Hospitals NHS Trust; St Albans; On-site; GBP 21,000 - 27,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is inviting applications for a Band 2/3 Healthcare Support Worker in Outpatients at St Albans. The role focuses on ensuring compassionate patient care within a busy department and supports clinics across specialties.

The post requires flexible four-day weeks 08:00–18:00, teamwork with student nurses and other bands, and a commitment to safeguarding and maintaining a safe, private environment for patients.

Qualifications

• Promote safe delivery of care to all patients.
• Provide leadership within the clinical area.
• Able to lead by example.

Responsibilities

• Assist and chaperone patients attending clinics in Outpatients.
• Set up and oversee clinics of varied specialties.
• Assist the Registered Nurse with specified clinical activities.
• Prepare and maintain the clinical environment with privacy for patients.
• Be flexible and lead by example within the clinical area.

Skills

Leadership

Patient care

Chaperone

Clinic setup

Job description

West Hertfordshire Teaching Hospitals NHS Trust is inviting applications for a Band 2/3 Healthcare Support Worker in Outpatients at St Albans. The role focuses on ensuring compassionate patient care within a busy department and supports clinics across specialties.

The post requires flexible four-day weeks 08:00–18:00, teamwork with student nurses and other bands, and a commitment to safeguarding and maintaining a safe, private environment for patients.