Senior Ops Optimisation & Resource Planning Lead

Places for People; England; On-site; GBP 80,000 - 130,000; Full time

Benefits offered by this job

Pension 7% match

Bonus up to 15%

Car Allowance

Healthcare cashback

Wellbeing support

Gym membership

Life Assurance

Career progression

Job summary

Places for People’s Places Leisure arm is seeking a Head of Operational Optimisation to lead data‑led resource management across multiple sites. You will enhance labour planning, scheduling and forecasting to ensure the right people and resources align with operational and commercial goals.

You will partner with senior leaders, Finance and central teams to identify efficiencies, reduce avoidable spend and build robust cost models supporting investment decisions based on payback.

Qualifications

• Significant experience in labour planning and workforce management across multi-site organisations.
• Proven ability to forecast demand and translate into practical labour plans, hours and costs.
• Experience analysing P&L and identifying cost drivers to drive measurable actions.
• Practical use of time and motion studies (DILO) to assess activity, capacity and efficiency.
• Advanced Excel and Power BI skills to build models and reporting for decision-making.

Responsibilities

• Forecast operational demand and translate into practical labour plans, hours and costs.
• Analyse labour and non-labour P&L performance and drive actions.
• Use DILO/time-and-motion studies to assess activity, capacity and efficiency.
• Build models and reporting in Excel and Power BI to support decisions.
• Collaborate with Operations, Finance, Technology, Product, Customer Service and Growth teams.

Skills

Labour planning

Workforce management

Operational performance

Commercial finance

Cost transformation

Operational efficiency

Excel

Power BI

Tools

Microsoft Excel

Power BI

Job description

Places for People’s Places Leisure arm is seeking a Head of Operational Optimisation to lead data‑led resource management across multiple sites. You will enhance labour planning, scheduling and forecasting to ensure the right people and resources align with operational and commercial goals.

You will partner with senior leaders, Finance and central teams to identify efficiencies, reduce avoidable spend and build robust cost models supporting investment decisions based on payback.