Senior Operative

Dyson; Chippenham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Performance-related bonus

Pension

Life assurance

Discounts on Dyson products

Job summary

Dyson in Chippenham is seeking a Senior Operative for the Repair Team to diagnose faults and repair Dyson products across Floorcare, Beauty and Environmental Care.

You will work Monday–Friday 8:00–16:30, hold a forklift licence, and contribute to quality standards while supporting on-site operations.

Qualifications

• Have some understanding / ability to work with technical tasks.
• Happy to be on your feet all day.
• Able to follow written instructions and diagrams to diagnose faults and carry out repairs.
• Able to solve problems.
• Customer and quality focused.

Responsibilities

• Diagnose faults and repair Dyson products for UK customers.
• Repair / Rebuild returned machines according to Dyson policy.
• Refurbish products to Dyson quality standards.
• Assist in loading and offloading of delivery vehicles and stock replenishment.
• Book in and dispatch using SAP, CRM, PCF and courier systems.
• Assist in training and upskilling new team members.

Skills

Technical task understanding

On-your-feet

Troubleshooting

Customer focus

Tools

SAP

CRM

PCF

Job description

Whether you\'re curious about different opportunities, looking to continue your career path or considering a detour into unexplored areas of Dyson - we hope the below job is of interest!

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We\’re growing fast and our ambition is huge – more categories, more locations and more people.

About The Role

We are looking for a motivated Senior Operatives for our Repair Team in Chippenham.

This dedicated team is responsible for diagnosing faults, repairing and servicing Dyson products from our existing Floorcare, Beauty and Environmental Care (Air purifiers, Heaters and Fans) products.

Please note – this role will require you to work Monday-Friday, between 8am-4.30pm and to have a current forklift licence.

Key responsibilities

• Support all functions within the Bumpers Farm Site.
• Diagnose, Repair and service Dyson products returned by UK customers according to the Dyson quality service level.
• Repair / Rebuild the returned customer machine as per the defined Dyson policy and procedures.
• Refurbish products to Dyson quality standards
• Assist in the loading and offloading of delivery vehicles
• Unbox and re-box all Dyson products and parts
• Book in and dispatch using SAP, CRM, PCF and courier systems
• Ensure cleanliness of all our products and working environment using dust extraction equipment and cleaning materials and products provided
• Assist in the disposal of all site waste, ensuring site recycling processes and procedures are followed and onsite equipment is used correctly
• Picking, Packing and Dispatching of Dyson products and parts working to achieve set performance targets
• Replenish of our parts and products in all our onsite stock locations
• Assist in training and upskilling new team members

About You

• Have some understanding / ability to work with technical tasks
• Happy to be on your feet all day
• Able to follow written instructions and diagrams to diagnose faults and carry out repairs
• Able to solve problems
• Customer and quality focused.

Benefits

Financial

• Performance-related bonus scheme
• Competitive pension scheme
• Life assurance
• Discounts on Dyson machines and retail purchases

Lifestyle

• Generous holiday allowance of 27 days (plus bank holidays)
• Free on-site lunches, fruit, and hot drinks
• Electric vehicle salary sacrifice scheme
• Option to purchase additional holiday days

Health

• Private medical insurance
• Employee assistance programme
• Digital GP services
• Prescription service
• Fertility treatment support

Dyson is an equal opportunity employer. We know that great minds don\'t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.