Retail Expert - Southampton

Dyson; Southampton; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Sales incentive scheme up to £400 addl

Job summary

Dyson is seeking a part-time Retail Expert in Southampton (SO15) to showcase innovative Dyson products through engaging demos and expert guidance. You will deliver premium customer service, understand customer needs, and help drive in-store engagement and sales in a dynamic tech-focused environment.

This role focuses on Saturday and Sunday shifts, offering a hands-on opportunity to represent a world-leading technology brand and build skills in retail, with an incentive scheme that rewards

Qualifications

• Strong customer service skills and a genuine interest in helping customers find the right products.
• Excellent communication, both verbal and written, with customers and team members.
• Enthusiasm for technology and the ability to discuss Dyson innovations confidently.
• Proactive, ambitious attitude and willingness to develop new skills.

Responsibilities

• Demonstrate the features and benefits of Dyson hair care technology.
• Provide tailored product recommendations that suit each customer's needs.
• Work closely with store colleagues to present the full Dyson product range.
• Contribute ideas to enhance the overall in-store experience.
• Deliver an exceptional level of customer care and build trusted relationships.
• Support store targets and confidently share product knowledge to increase engagement and sales.

Skills

Customer service

Communication

Retail experience

Tech enthusiasm

Proactive attitude

Job description

Client: Dyson
Job Title: Retail Expert
Location: Southampton, SO15 1QA
Salary: £13.36 per hour
Working Pattern: 13 hours per week (Saturday & Sunday)

Join Dyson - Where Retail Meets Innovation

Love people, tech, and high‑energy environments? Step into a retail role that's anything but ordinary with Dyson.

As one of the UK's most iconic technology brands, Dyson is redefining the in‑store experience - and we're looking for enthusiastic, tech‑curious people to help make it happen. In partnership with Guidant Global, you'll bring cutting‑edge Dyson products to life through hands‑on demos, expert advice, and standout customer experiences.

This role goes beyond the shop floor. You'll connect with customers, showcase innovative technology, and create a premium, interactive experience that sets a new standard for retail. If you want to be part of a brand that's shaping the future of the high street while building skills you can be proud of, this is your opportunity.

What You'll Be Doing

Showcasing Dyson Innovation

• Demonstrate the features and benefits of Dyson hair care technology.
• Provide tailored product recommendations that suit each customer's needs.

Collaborating with the Store Team

• Work closely with colleagues to present the full Dyson product range.
• Contribute ideas and energy to enhance the overall in‑store experience.

Delivering Premium Customer Service

• Offer an exceptional level of customer care that reflects Dyson's high standards.
• Build trusted relationships with customers and support the in‑store team throughout the day.

Driving Store Performance

• Support business plans and contribute to achieving store targets.
• Confidently share product knowledge to increase engagement and sales.

What You'll Bring

• Strong customer service skills and a genuine interest in helping customers find the right products.
• Enthusiasm for technology and the ability to confidently discuss Dyson innovations.
• A proactive, ambitious attitude and willingness to develop new skills.
• Excellent communication skills and confidence when interacting with customers.
• Retail experience is beneficial but not essential.

What's in It for You?

• Experience working with a world‑leading technology brand.
• A collaborative and supportive store environment.
• Access to a sales incentive scheme offering up to £400 additional monthly earnings.
• Opportunities to build your expertise in retail and technology.