Senior Operations Technician - Screens

Anglian Water Group Ltd.; Tetford; On-site; GBP 49,000 - 62,000; Full time

Benefits offered by this job

Private healthcare

Pension plan

Virtual GP

Annual leave 26 days

Life assurance

Bonus scheme

Job summary

Anglian Water Group Ltd. Senior Operations Technician role to support a newly created Proactive Screens Team across treatment works and pumping stations, improving reliability and safety of assets. You will plan maintenance, coach technicians and coordinate with suppliers to drive continuous improvement.

You will report to the Proactive Screens Manager and work with internal stakeholders to ensure service delivery and safe operations across the region.

Qualifications

• Must hold NVQ/C&G Level 3 in related field.
• Experience with safety regulations in operations.
• Able to work across multiple sites.
• Ability to plan and coordinate maintenance tasks.

Responsibilities

• Lead maintenance planning and scheduling.
• Provide technical support to field teams.
• Monitor asset reliability and drive improvements.
• Collaborate with suppliers and contractors.
• Ensure safety and compliance at all times.

Skills

Engineering background

NVQ/C&G Level 3

Full driving licence

Health and safety

Strong communication

Coaching & mentoring

Inlet screen knowledge

Confined space/height

Water recycling knowledge

Education

NVQ/C&G Level 3

Job description

Salary

Salary: Circa £48,880 depending on skills and experience + overtime Clear progression opportunities to earn up to £62,400 Basic with further training and experience Company Van, all PPE, tools, and fuel card provided Permanent : Full Time, 37 hours per week with flexibility for part time X2 Positions, Covering areas that include but not limited to; Peterborough, Cambridge, Milton Keynes, Northampton, Lincolnshire, Norwich, Ipswich, Colchester

What you will be doing?

This is a fantastic opportunity to join a newly created Proactive Screens Team, helping shape the future of inlet screen maintenance across Anglian Water. Reporting directly to the Proactive Screens Manager, you'll play a key role in improving the reliability, safety and performance of critical Water Recycling assets. Working across treatment works and pumping stations, you'll lead by example, provide technical expertise and support the development of technicians within the team. This role offers the opportunity to work on specialist mechanical equipment, influence maintenance standards and help establish a new proactive approach to asset reliability across the region. You will also be responsible for planning and coordinating maintenance activities, proactively managing workloads and helping to control maintenance backlogs across the asset base. Working closely with suppliers, manufacturers and specialist contractors, you'll support the development of spares strategies, improve parts availability and build strong working relationships that help drive reliability, efficiency and continuous improvement across the service.

Key tasks include:

• Develop, encourage and foster good and safe working practices and work in accordance with the Company’s safety rules at all times
• Manage available resource to ensure all maintenance work is delivered within agreed level of service. Work closely with internal stakeholders to ensure all actions are achieved on service completion
• Drive continuous improvement of process and service through implementation of new ideas/equipment
• Provide expert support to monitor and coach field resources in techniques/equipment used for the service and maintenance of treatment processes and asset

What does it take to be a Senior Operations Technician?

• Full driving licence
• Ideally a strong Mechanical/Electrical/Engineering background, possessing the necessary NVQ/C&G Level 3 qualifications in that field (Essential)
• Demonstrate experience and awareness of Health and Safety within an operational environment
• Ability to adapt communication style (both written and verbal) to suit a wide range of internal and external stakeholders
• Demonstrate customer service skills and ability to deal with customers in an empathetic and professional manner
• Knowledge or understanding of inlet screens and a basic understanding of water recycling processes would be beneficial
• Experience with Coaching and mentoring team members
• In this role you must be able to work within a confined space, and at height without restrictions. Due to harness weight limits, your maximum weight cannot be in excess of 113 kilograms, and you will be expected to complete relevant occupational health checks including Hand-arm Vibration (HAV)

Benefits

• Personal private health care
• Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
• 24-hour Virtual GP service for you and your household
• 26 days annual leave – rising with length of service and the ability to buy more
• Life assurance (up to 8 x salary)
• Personal accident cover (up to 5 x salary)
• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave
• Opportunity for shared parental pay
• Bonus scheme
• Flexible benefits and working culture to support your wellbeing and lifestyle

Inclusion at Anglian Water

Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community’s Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women’s Utility Network.

We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.

If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK.

More information about how we look after and use your information can be found in our Privacy Notice.

Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.

Closing date: 27/09/26 #loveeverydrop