Field Technician

Anglian Water Group Ltd.; Lowestoft; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Private health care

25 days leave

Company van

Pension

Bonus

Flexible benefits

Flexible work culture

Life Assurance

Personal Accident cover

Discounts

Sick leave

Family leave

Job summary

Anglian Water is seeking a Field Technician (Water Recycling) to join our Lowestoft team. You will operate high‑pressure jetting and CCTV equipment, investigate sewerage issues, and help maintain our network to protect the environment and public health.

This is a permanent, full‑time role (37 hours) with standby payments and a company van for business use. We value practical, safety‑minded people who can work autonomously, communicate clearly with customers, and follow health and safety

Qualifications

• Experience or willingness to work outside in all weathers.
• Good IT literacy with handheld devices and digital systems to record work activities.
• Ability to work autonomously and take initiative.
• Excellent customer service and communication skills.
• Full driving license; 4.5 tonne licence advantageous; training available if needed.

Responsibilities

• Operate a single person high‑pressure water jetting unit and CCTV equipment.
• Investigate and resolve sewerage issues providing first-time resolutions.
• Respond to incidents and complete planned maintenance.
• Accurately record feedback from site in IT systems.
• Primarily lone working with daily engagement with customers and colleagues.

Skills

IT literacy

Autonomous working

Customer service

Manual/wet trades

Driving licence

Job description

Field Technician ( Water Recycling)

Circa £31,756 – depending on skills and experience + standby payments + business use of company van Permanent, 37 hours, Full Time ( with flexibility for part-time working) Location: Lowestoft & surrounding area ( must be within 20 minutes of this location to travel)

Our people are important to us, and we want to make sure that we reward and recognise all the great work that they do.

Benefits

• Personal private health care
• 25 days annual leave – rising with length of service
• Business use of company vanplus access to tools and all uniform and PPE
• Competitive pension scheme – Anglian Water double-matches your contributions up to 7%
• Bonus scheme
• Flexible benefits to support your wellbeing and lifestyle.
• A flexible working culture
• Life Assurance at eight times your salary
• Personal Accident cover – up to 5x your salary
• Lots of great discounts
• Paid time off when you’re physically and mentally unwell
• An excellent Family Leave package – to help you support your family

About Anglian Water

At Anglian Water, we stand out as a frontrunner in providing water and water recycling services in the UK, setting the industry standard for quality and customer service. What truly sets us apart is our unwavering commitment to offering the support and growth opportunities that empower our teams to make a tangible impact on our customers and the environment.

Our dedicated team, comprised of skilled professionals, plays a crucial role in delivering key services. We take pride in collecting and treating water, ensuring its return to the environment through rivers and coastal outlets. With over 7,000 pumping stations and a network of 76,000 kilometres of sewers directing to more than 1,000 water recycling centres, our team is at the heart of a vital and impactful operation.

Join us and be part of a team where your skills and passion can make a real difference. We believe in creating an inclusive and diverse workplace, and we welcome all candidates who are ready to contribute their unique perspectives and skills to our mission of environmental stewardship.

What you will be doing?

Join our team as a Field Technician in Water Recycling Services, where you'll play a vital role in safeguarding the environment, public health and maintaining critical infrastructure. You’ll tackle issues in our network including blockages, odours, flooding and incidents. You'll deliver exceptional service levels to our customers while adhering to environmental regulatory standards. As part of our standby roster, you'll be ready to tackle additional out-of-hours work, ensuring uninterrupted service delivery. Safety is paramount in all aspects of the role, and you'll be expected to uphold health and safety protocols diligently. If you are passionate about joining a team dedicated to environmental stewardship and play a hands‑on role in our operations, then we’d love to hear from you!

Your duties will include:

• Operating a single person, high pressure water jetting unit which you will be trained in as well as specific CCTV equipment- helping to identify and promote repair work for any problems found on our sewerage network.
• Taking ownership for investigating and offering first time resolutions for sewerage issues encountered by our customers.
• Responding to incidents, and completing planned maintenance work.
• Accurately collating and recording all feedback from site through our IT systems.
• Predominately lone working, engaging with both our internal and external customers on a daily basis.

What does it take to be a Field Technician?

• Experience or willingness to work outside in all weathers, hands on/manual experience is beneficial
• Good IT literacy, with the ability to confidently use handheld devices, mobile applications and digital systems to record work activities, update job records and communicate effectively with customers and colleagues.
• Ability to work autonomously as well using your own initiative
• Excellent customer service and communication skills, with the ability to engage professionally and empathetically with customers, particularly during service disruptions, incidents and potentially challenging situations.
• Full driving license- having a 4.5 tonne license would be advantageous as the role will eventually require this (training will be provided if needed)
• In this role you must be able to work within a confined space, and at height without restrictions. Due to harness weight limits, your maximum weight cannot be in excess of 113 kilograms, and you will be expected to complete relevant occupational health checks including Hand-arm Vibration (HAV)

Inclusion at Anglian Water

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

Closing Date & Interviews

Closing date: 28th September 2026 Interviews: 14th,15th and 16th October 2026

Additional Information

We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team [e-mail]

Right to work in the UK is required.

Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.