Senior Operations Manager - Cancer & Complex Joints

Royal National Orthopaedic Hospital (RNOH) NHS Trust; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is on the lookout for a Senior Operations Manager to lead surgical and cancer services. This role is pivotal in enhancing patient-centered care and operational excellence. You will collaborate with clinical leaders and external partners to implement innovative solutions, including a new Electronic Health Record system. The ideal candidate will possess substantial operational experience, strong leadership qualities, and a commitment to fostering an inclusive environment. Join a team dedicated to making a positive impact in a globally recognized orthopaedic hospital.

Qualifications

• Proven experience in operational management within healthcare settings.
• Strong leadership skills with a focus on compassionate leadership.

Responsibilities

• Drive excellence in surgery and cancer services operational delivery.
• Ensure high standards of patient care and safety.

Skills

Operational Management

Leadership

Communication Skills

Healthcare Innovation

Education

Degree in Healthcare Management

Relevant Professional Qualifications

Tools

Electronic Health Record Systems

Job description

As we strive for continued improvement and excellence, we are seeking an outstanding individual to join our team as Senior Operations Manager. Your contributions will be instrumental in shaping the future of RNOH.

Role Overview

As the Senior Operations Manager, you will play a critical role in shaping the future of surgery and cancer services within our Trust. You will work closely with clinical leaders, operational teams, and external partners to drive excellence, innovation, and patient-centred care.

Your role will also encompass significant input into the operational delivery of a new Electronic Health Record, leveraging technology to optimise clinical and operational performance.

Leadership and Values

In addition to your operational responsibilities, you will demonstrate exemplary leadership qualities, fostering a culture of continuous improvement, compassionate leadership, and supporting the development of our diverse workforce. Your commitment to our Trust values, equality, diversity, and inclusion will be paramount in creating an environment where everyone feels valued and can thrive.

Accountability and Services

As Senior Operations Manager, you are accountable to the Unit Director of Operations for Surgery and Cancer Services for the effective and efficient day-to-day operation of the hospital, ensuring high standards of patient care, safety, and quality, meeting all national and local performance criteria and targets, whilst operating within agreed financial parameters.

The portfolio is broad and offers a great opportunity to make a positive impact. Services include: Upper Limb, Joint Reconstruction, Sarcoma, and Hip and Knee.

About RNOH

The Royal National Orthopaedic Hospital (RNOH) is recognized as a global leader and the UK’s leading orthopaedic hospital. We have demonstrated top performance nationally in patient and staff experience surveys and have invested in people, infrastructure, and services to support our growth. Our achievements reflect the dedication of our staff to our patients, the Trust, and each other.

Next Steps

As we implement our ambitious strategy and an Electronic Patient Record (EPR), now is an excellent time to join us. To succeed in this role, you will be a healthcare leader with substantial operational experience, an innovative mindset, proactive and reliable approach, excellent communication skills, and compassionate leadership.

Strategy Pillars

• Significantly grow in scale
• Increase efficiency
• Work through multiple partnerships
• Be a great place to work and receive care

We look forward to hearing from you. For further details or informal visits, please contact:

Name: Julie Kerr
Job title: Director of Operations for Surgery & Cancer Services
Email: [e-mail]
Telephone: [phone]

If you meet the criteria, we encourage you to make contact for an informal discussion.