Senior Operations Manager — 3PL Warehouse & KPI Lead

GXO Logistics, Inc; Chorley; À distance; GBP 42 000 - 50 000; Plein temps

Avantages offerts par ce poste

Company pension

Private medical & dental insurance

MyBenefits platform

Résumé du poste

GXO is seeking an experienced Operations Manager to lead our Chorley site, overseeing safety, service and KPI delivery. You will manage Team Leaders and warehouse colleagues, build strong customer relationships and drive a safe, efficient operation in line with GXO values.

This full-time role runs Monday to Friday 08:00–16:00 with some flexibility. Salary up to £50,000 per annum plus a benefits package including pension, private medical and dental insurance, and access to MyBenefits.

Qualifications

• Senior management experience in logistics or supply chain
• Strong leadership and people-management, preferably in a unionised context
• Strong communication and influencing with data-driven decisions
• Strong compliance and governance knowledge
• Lean/Six Sigma CI experience; tech-savvy with WMS, SAP, MS Office in automated environments

Responsabilités

• Lead, recruit, train, and develop Team Leaders and warehouse colleagues, driving performance and succession planning
• Ensure compliance with Health & Safety standards, UK regulations, company policies, and all required training requirements
• Create and maintain a safe, engaged, and productive working environment, ensuring clear communication across all teams
• Build strong relationships with internal and external customers, identifying opportunities to improve operational performance and service delivery
• Oversee workforce administration, including time and attendance, payroll processes, resource planning, and operational issue resolution, while supporting wider business needs

Connaissances

Senior management experience

People management

Data-driven decision making

Communication & influencing

Continuous improvement mindset

Outils

WMS

SAP

MS Office

Description du poste

GXO is seeking an experienced Operations Manager to lead our Chorley site, overseeing safety, service and KPI delivery. You will manage Team Leaders and warehouse colleagues, build strong customer relationships and drive a safe, efficient operation in line with GXO values.

This full-time role runs Monday to Friday 08:00–16:00 with some flexibility. Salary up to £50,000 per annum plus a benefits package including pension, private medical and dental insurance, and access to MyBenefits.