Senior Operations Manager

CBW Staffing Solutions Limited; Greater London; On-site; GBP 81,000 - 99,000; Full time

Job summary

CBW Staffing Solutions Limited is seeking a Senior Operations Manager for a central London government contract. You will oversee contractual and technical operations to a very high standard and drive the contract forward while maintaining excellent client relationships.

The role requires senior FM leadership, the ability to gain DV clearance, and a track record of delivering on budgets, SLAs, and safety on high-profile sites. On offer is up to £90k plus package.

Qualifications

• Senior management experience in FM environment.
• DV clearance ability.
• Strong budgeting and P&L understanding.
• Strong technical engineering understanding.
• Experience managing large engineering teams.
• Experience delivering services in high-profile buildings.
• Excellent written and verbal communication with all levels.
• Ability to manage varying workloads and deadlines.
• Ability to deliver projects on time and on budget.

Responsibilities

• Manage contractual, financial budgets, P&L and technical issues.
• Manage KPI and SLA performance.
• Oversee H&S and environmental performance on site.
• Recruitment of staff for sites.
• Develop staff through annual appraisals.
• Manage client relationships daily.
• Prepare and manage reports.
• Pursue additional business opportunities to increase revenue.

Skills

Senior management

DV clearance

Budgets & P&L

Engineering leadership

Large engineering teams

Client relationships

On-site operations

Project delivery

Job description

Senior Operations Manager – Government Contract – Central London - up to 90k plus package

Would you like to work for one of the leading hard services providers in the UK?

Have you got a proven track record within the commercial building services industry, ideally managing prestigious contracts, at a senior level?

If so please read on...

An excellent opportunity has arisen to join one of the leading companies in the facilities maintenance industry.

They currently maintain a number of high end maintenance contracts across the UK London and the Home Counties and are looking for an experienced Senior Operations Manager to head up one of their biggest and long standing contracts.

The main purpose of the job will be to ensure that contractual and technical operations are maintained to a very high standard and also contractual obligations are met.

This is a key appointment within the organisation and it will be responsible for driving the contract forward and maintaining an already excellent working relationship.

The main duties will include:

• - Manage all contractual, financial budgets, P&L and technical issues.
• - Manage agreed KPI and SLA’s.
• - Responsible for managing the company’s H&S and environmental performance on site.
• - Recruitment of any new staff required on sites.
• - Responsible for the technical development of all staff, which will include annual appraisals.
• - Management of client relationships on a daily basis.
• - Management of all reports.
• - Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.

Applicants for this role must be able to demonstrate the following:

• - Proven experience at senior management level within an FM environment.
• - Must be able to gain DV clearance.
• - Proven background in understanding of budgets and P&L.
• - Strong technical engineering understanding.
• - Previous experience of managing large engineering teams.
• - Experience of service delivery in high profile buildings.
• - Ability to communicate both verbally and in writing with all levels of staff and clients.
• - Ability to manage and prioritise a demanding and varying workload.
• - Ability to deliver projects on time and on budget.