Senior Operations Manager

Zachary Daniels; Devon and Torbay; On-site; GBP 54,000 - 66,000; Full time

Job summary

A retail recruitment agency is looking for a Senior Operations Manager to optimize their supply chain. This role, based in various locations including Devon, requires strong leadership in improving operations, driving innovation through automation, and managing performance. Ideal candidates should possess a relevant degree, experience in supply chain efficiency, and proficiency with key analytical tools.

Qualifications

• Experience in supply chain performance, planning, or network optimisation.
• Background in retail or FMCG environments.
• Demonstrated success in leading network or operations improvement programmes.

Responsibilities

• Lead strategic improvements across our retail and online supply chain network.
• Develop and deliver cost, speed, and quality optimisation plans.
• Champion innovation through automation, digital tools, and data-led decisions.

Skills

Supply chain performance

Planning

Network optimisation

Project leadership

Analytical skills

Stakeholder influence

Proficiency in Excel

Education

Bachelor's degree in Supply Chain, Engineering, Business, or similar

Tools

SAP

Power BI

Job description

Base pay range

Direct message the job poster from Zachary Daniels

Role

Senior Operations Manager | Retail | National | £60k

We are looking for 2 x Senior Operations Managers - roles can be based in Devon, Leeds, Suffolk or Bristol!

• One role will focus on Continuous Improvement & Innovation
• The other role will focus on Performance & Productivity.

This is a high-impact position as Senior Operations Manager sits in the heart of our supply chain transformation. Reporting into senior leadership, you'll be the driving force behind optimising our end-to-end retail and ecommerce network—making it leaner, smarter, faster, and more resilient.

From short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation, empowering the business to deliver exceptional customer experiences across every channel.

What you'll do

• Lead strategic improvements across our retail and online supply chain network.
• Develop and deliver cost, speed, and quality optimisation plans.
• Partner with teams across Logistics, IT, Retail, and Procurement.
• Champion innovation through automation, digital tools, and data-led decisions.
• Monitor and report performance, identifying opportunities and delivering results.

What We're Looking For

Experience

• Bachelor's degree in Supply Chain, Engineering, Business, or similar.
• Experience in supply chain performance, planning, or network optimisation.
• Background in retail or FMCG environments, with exposure to both store and online fulfilment.
• Demonstrated success in leading network or operations improvement programmes.
• Strong project leadership, analytical skills, and stakeholder influence.
• Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain Gur

BBBH: 34038

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Supply Chain
• Industries
• Retail