CI Operations Manager

Zachary Daniels

Bristol

On-site

GBP 40,000 - 70,000

Full time

14 days+

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Job summary

An exciting opportunity awaits with a high-growth national retailer seeking a CI Operations Manager. This pivotal role will drive performance improvements and optimize processes across the distribution network. You'll partner with operational teams to enhance planning accuracy and implement innovative solutions. The ideal candidate will possess a strong background in transport management and continuous improvement, demonstrating exceptional communication and stakeholder management skills. Join a dynamic team and contribute to shaping the future of retail operations in a fast-paced environment, where your expertise will make a significant impact.

Qualifications

Experience in Continuous Improvement and Transport Management is essential.
Strong background in operational performance management and lean operations.

Responsibilities

Lead performance reviews with teams and partners, focusing on metrics.
Deploy lean processes and identify areas for operational improvement.

Skills

Continuous Improvement

Transport Management

Stakeholder Management

Operational Performance Management

Lean Operations

Problem-Solving

Communication Skills

Organizational Skills

Tools

WMS

KANBAN

Job description

CI Operations Manager | Bristol | Retail |

Zachary Daniels are excited to be partnering with a high growth national retailer.

Due to continued growth, we are looking for a dynamic CI Operations Manager to join the team, based at one of the UK Distribution Centres. This role will be key in driving performance improvements, optimising processes, and implementing innovative solutions across the DC network.

The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify continuous improvement opportunities and scale deploying innovation across the network.

This role has a bias towards Transport Management and experience in continuous improvement is a must!

Key Responsibilities:

Performance Management: Lead performance reviews with internal teams and 3PL partners, monitoring safety, people, cost, quality, and customer metrics. Own budget control and initiatives to eliminate inefficiencies and improve standards.
Operational Process Expertise: Deploy lean processes across the DC and 3PL environments, identifying areas for improvement and implementing corrective actions. Use tools like KANBAN to prioritise changes and drive consistency across the network.
Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuous improvement initiatives.
Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring that business strategies are translated into tactical actions that drive both short- and long-term goals.

Person Specification:

Previous experience in a Continuous Improvement Transport Management role.
Strong background in operational performance management and lean operations.
Proven ability to manage stakeholders, particularly in a 3PL environment.
Excellent communication skills, both verbal and written.
Exceptional organisational skills in fast-paced environments.
Experience working in customer-focused operations.
Self-starter with a keen eye for detail, problem-solving skills, and the ability to work independently.
Experience using WMS and similar systems.
Live within a commutable distance to Bristol / Weston-super-Mare.
Experience in retail/operational networks (both physical stores and online).
Familiarity with warehouse automation/robotics and digital operations.
Experience in network design or warehouse layout modelling.

What We Offer: