Senior Operations Leader, Housing & Support

Riverside; Liverpool; Hybrid; GBP 81,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Generous pension

Flexible work

Learning & development

Benefits package

Job summary

Riverside invites applications for a strategic Assistant Director of Operations (Housing & Support) to lead nationwide homeless, older people and veteran services from a senior level. The role oversees eight regional leads and shapes service delivery across England, working with Riverside peers to deliver a compelling care and support strategy.

The role requires strong leadership, governance, and financial management capabilities, with a commitment to high-quality customer outcomes and

Qualifications

• Proven track record of senior leadership delivering performance targets.
• Deep understanding of social housing and supported/retirement living services.
• Experience delivering housing management services and leading complex operations.

Responsibilities

• Lead a national operation across England with eight regional leads.
• Oversee operational support services and retirement living services.
• Drive customer experience, performance, and value for money.
• Represent Riverside in sector engagement and government or trade bodies.

Skills

Senior leadership

Budget management

Customer focus

Communication

Analytical thinking

Strategic planning

Job description

Riverside invites applications for a strategic Assistant Director of Operations (Housing & Support) to lead nationwide homeless, older people and veteran services from a senior level. The role oversees eight regional leads and shapes service delivery across England, working with Riverside peers to deliver a compelling care and support strategy.

The role requires strong leadership, governance, and financial management capabilities, with a commitment to high-quality customer outcomes and