Senior Operations Lead, Student Engagement & Learning

Manchester Metropolitan University; Manchester; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

Manchester Metropolitan University’s Rise team is seeking a Senior Operations Coordinator to coordinate diverse student development activities, events and projects. The role blends process improvement, communications, and relationship-building to enhance student opportunities.

You will work with colleagues across the University to keep systems up to date, support engagement initiatives, and ensure smooth administrative and financial processes while enabling experiential learning for students.

Qualifications

• Experience coordinating projects, services or activities.
• Strong organisational and communication skills.
• An ability to build positive relationships with a wide range of people.
• Confidence using information and data to support decision-making.
• Good digital skills, including Microsoft 365.
• A commitment to providing an excellent experience for students and colleagues.

Responsibilities

• Coordinate projects, events and student development activities.
• Keep systems, processes and information up to date.
• Support communications and student engagement activity.
• Build positive working relationships with colleagues across the University.
• Monitor data and feedback to identify opportunities for improvement.
• Support the smooth running of financial, procurement and administrative processes.
• Help academic colleagues engage with experiential learning opportunities.

Skills

Project coordination

Stakeholder management

Communication skills

Data-driven decision making

Process improvement

Student engagement

Tools

Microsoft 365

Job description

Manchester Metropolitan University’s Rise team is seeking a Senior Operations Coordinator to coordinate diverse student development activities, events and projects. The role blends process improvement, communications, and relationship-building to enhance student opportunities.

You will work with colleagues across the University to keep systems up to date, support engagement initiatives, and ensure smooth administrative and financial processes while enabling experiential learning for students.