Senior Operations Lead — Mental Health Services & Innovation

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Great Yarmouth; On-site; GBP 70,000 - 90,000; Full time

Job summary

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST is seeking an Associate Director of Operations to deliver operational leadership across the Great Yarmouth and Waveney locality. You will partner with system stakeholders to drive performance, improve patient flow, and maintain high-quality care across core services including crisis pathways for CYP, adults and older people.

You will lead with compassionate, supportive leadership, develop teams, and ensure accountability while focusing on equity in mental

Qualifications

• Previous experience in a leadership role in mental health services is essential.
• Strong leadership, people development and quality improvement mindset.

Responsibilities

• Provide operational leadership to drive improved performance across core services in Great Yarmouth and Waveney.
• Collaborate with system partners to enhance care quality and patient experience within crisis pathways and inpatient wards.
• Embed accountability, professional leadership, and learning to deliver evidence-based care.

Job description

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST is seeking an Associate Director of Operations to deliver operational leadership across the Great Yarmouth and Waveney locality. You will partner with system stakeholders to drive performance, improve patient flow, and maintain high-quality care across core services including crisis pathways for CYP, adults and older people.

You will lead with compassionate, supportive leadership, develop teams, and ensure accountability while focusing on equity in mental