Mental Health Operations Lead - Locality Performance & Flow

The Methodist Church in Britain; Great Yarmouth; On-site; GBP 90,000 - 110,000; Full time

Job summary

Norfolk & Suffolk Foundation NHS Trust is seeking an operational leadership post in the Great Yarmouth and Waveney locality. The post holder drives performance across crisis pathways for children, young people, adults, older people and community teams, and works with system partners to deliver high quality care.

You will lead across inpatient wards, collaborate with nursing and medical directors, and embed learning and openness within the locality leadership team.

Qualifications

• Degree-level education with postgraduate study and management or clinical experience to master's level or equivalent.
• Recent achievement record within a large, complex mental health NHS environment.
• Experience leading transformational change and service redesign, including staff consultation and engagement.
• Experience working in a mental health operations setting.
• Other professional qualifications relevant to the role.
• Engaging with appropriate stakeholders to shape delivery of healthcare services.

Responsibilities

• Provide operational leadership across core services in the Great Yarmouth and Waveney locality.
• Drive improved performance across crisis pathways for children and young people, adults, older persons and community teams.
• Improve flow through inpatient wards while maintaining a high quality of service.
• Work closely with Associate Directors of Nursing and Associate Medical Directors to deliver high quality care in locality services.
• Provide professional leadership to operational colleagues across the locality.
• Work with system partners including James Parget University Hospital and EEAST, and with teams across the Trust.
• Demonstrate supportive and compassionate leadership as part of the locality leadership team.
• Embed accountability and a focus on improvement across the locality.
• Promote a culture of learning and openness.
• Ensure clinical staff have the knowledge, capability, systems and support to deliver evidence based care.
• Embed lessons learned in practice to improve patient experience.

Skills

Mental health operations leadership

People leadership

Strategic planning

Education

Master’s degree or equivalent in management/clinical field

Job description

Norfolk & Suffolk Foundation NHS Trust is seeking an operational leadership post in the Great Yarmouth and Waveney locality. The post holder drives performance across crisis pathways for children, young people, adults, older people and community teams, and works with system partners to deliver high quality care.

You will lead across inpatient wards, collaborate with nursing and medical directors, and embed learning and openness within the locality leadership team.