Senior Operations Coordinator

Advocate Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An innovative company in the whisky trade is seeking a Senior Operations Coordinator to enhance operational efficiency. This pivotal role involves supporting the Head of Operations, managing stock movements, and leading bottling projects while ensuring compliance with regulations. The ideal candidate will have a strong background in operations and logistics, excellent analytical skills, and a proactive mindset. You'll be part of a dynamic team, contributing to process improvements and mentoring junior members. This is a fantastic opportunity to grow within a fast-paced environment and gain exposure to the exciting whisky industry.

Qualifications

• Strong background in operations and logistics, preferably within FMCG or luxury goods.
• High level of IT proficiency, particularly with Google Drive and Microsoft Excel.
• Ability to manage multiple projects in a fast-paced environment.
• Proactive and solutions-driven mindset.
• Excellent interpersonal skills and stakeholder liaison.

Responsibilities

• Provide high-level support to the Head of Operations for seamless department running.
• Oversee stock movement, manage warehouse coordination, and lead bottling projects.
• Primary contact for warehouse coordination, including regauges, inventory reconciliations, and stock reporting.
• Lead bottling projects with the Sales Manager, ensuring compliance with labelling and shipping regulations.
• Take ownership of documentation and certification required for bottling projects and global shipments.
• Analyse and prepare complex operational and financial spreadsheets in collaboration with Operations and Accounts teams.
• Manage warehouse reconciliations, rent invoicing, and biannual stock takes.
• Troubleshoot customs and shipping challenges to ensure smooth global distribution.
• Maintain and enhance online systems and operational procedures, driving efficiency.
• Lead administrative functions including document management, invoices, and office supplies.
• Assist in event planning and attend industry events outside regular hours.
• Support Directors, Head of Operations, and Sales & Accounts teams to optimise processes.
• Mentor and support junior team members.
• Gain exposure to whisky industry including hands-on learning about casks and trade dynamics.

Skills

Operations and Logistics

IT proficiency

Analytical skills

Project management

Interpersonal skills

Organizational skills

Whisky industry interest

Tools

Google Drive

Microsoft Excel

Microsoft Word

Job description

The Advocate Group is proud to represent one of Europe’s fastest-growing and most innovative companies within the international whisky trade. As they continue to expand, we are leading the search for a highly experienced Senior Operations Coordinator to play a pivotal role in supporting and streamlining the company’s operational functions.

This is an exciting opportunity for a detail-oriented and proactive individual with a strong background in operations and logistics. You will be a key player in ensuring the smooth execution of supply chain activities while identifying areas for process improvement and efficiency.

Your Responsibilities:

• Provide high-level support to the Head of Operations, ensuring the seamless day-to-day running of the department.
• Oversee and manage stock movement between multiple warehouses and bottling halls, liaising with hauliers and logistics partners.
• Act as the primary contact for warehouse coordination, including regauges, inventory reconciliations, and stock reporting.
• Lead and oversee bottling projects in collaboration with the Sales Manager, ensuring compliance with labelling, bottling, and international shipping regulations.
• Take ownership of all documentation and certification required for bottling projects and global shipments.
• Analyse and prepare complex operational and financial spreadsheets, working closely with Operations and Accounts teams to drive data-led decision-making.
• Manage warehouse reconciliations, rent invoicing, and oversee biannual stock takes.
• Troubleshoot and resolve customs and shipping challenges to ensure smooth global distribution.
• Maintain and enhance online systems and operational procedures, driving efficiency and best practices.
• Lead general administrative functions, including document management, invoice processing, and office supply inventory.
• Assist in event planning and occasionally attend industry events outside regular office hours.
• Act as a key support for Directors, Head of Operations, and Sales & Accounts teams, proactively identifying ways to optimise operational processes.
• Mentor and support junior team members, fostering a culture of continuous improvement.
• Gain exposure to the whisky industry, including hands-on learning about whisky casks and trade dynamics.

Your Profile:

• Strong background in Operations and Logistics, preferably within FMCG, beverages, or luxury goods.
• High level of IT proficiency, particularly with Google Drive, Microsoft Excel & Word.
• Excellent analytical and numeracy skills, with the ability to interpret operational data.
• Proven ability to manage multiple projects in a fast-paced environment.
• Highly organised, with a proactive and solutions-driven mindset.
• Ability to work both independently and collaboratively within a team.
• Strong interpersonal skills, with the ability to liaise effectively with internal and external stakeholders.
• Passion or interest in the whisky and spirits industry is a plus but not essential.

This is a crucial role within a dynamic and growing company, offering the opportunity to take on leadership responsibilities and contribute to the company’s continued success.

If you're interested in this position, please get in touch with Victoria at The Advocate Group or APPLY NOW to be considered for this exciting opportunity.

The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age.

By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Supply Chain, Administrative, and Distribution

Industries

Food and Beverage Retail, Wholesale Alcoholic Beverages, and Food and Beverage Manufacturing