Senior Occupational Health Administrator

Heales Medical; Bradford; On-site; GBP 27,000 - 28,000; Full time

Job summary

Heales Medical is seeking a Senior Medical Administrator based in Bradford to join our expanding admin team. You will supervise and develop staff, ensure knowledge accuracy and deliver efficient occupational health services, using cutting-edge technology.

You will mentor colleagues, monitor performance against KPIs and GDPR/compliance standards, and provide day-to-day support across client and case types while maintaining the highest standards of confidentiality.

Qualifications

• 3+ years of Administrative Experience.
• GCSEs (Maths and English) at grade B/6 or above.
• Strong ICT proficiency across multiple systems.
• Sound understanding of confidentiality, data protection, and secure handling of information.
• Professional, discreet and trustworthy approach with a commitment to confidentiality.

Responsibilities

• Provide day-to-day support to the Administration Team, guiding cases, systems, processes and client queries.
• Deliver training and coaching to administration staff to ensure knowledge, accuracy and consistency.
• Allocate and distribute workloads to meet service levels and turnaround times.
• Conduct regular quality checks and provide constructive feedback and training needs.
• Support the Line Manager with project work, audits and process improvement initiatives.
• Maintain governance by ensuring data protection and information security compliance.

Skills

Administrative experience

ICT proficiency

Confidentiality

Organisation & communication

Leadership by example

Education

GCSEs in Maths & English

Job description

Heales Medical is seeking a Senior Medical Administrator based in Bradford to join our expanding admin team. You will supervise and develop staff, ensure knowledge accuracy and deliver efficient occupational health services, using cutting-edge technology.

You will mentor colleagues, monitor performance against KPIs and GDPR/compliance standards, and provide day-to-day support across client and case types while maintaining the highest standards of confidentiality.