Senior Network Tooling Engineer

BT Group; Birmingham; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

10% on target annual bonus

Private GP 24/7

Carers leave up to 2 weeks

Maternity/Paternity/Adoption leave

BT pension scheme 5% employee + 10% BT

Holiday purchase scheme

Job summary

BT Group, the UK’s leading communications group, is seeking a Senior Network Tooling Engineer in Birmingham to shape monitoring, alerting, and automation across a large-scale HMRC network estate. You will evolve tooling and lab environments, drive efficiency, and resolve complex incidents while collaborating with diverse technical teams.

The role requires experience with virtualization, scripting, and troubleshooting, plus eligibility for UK government security clearance.

Qualifications

• Experience with network monitoring and automation tooling (Netscout, Riverbed or similar).
• Proficient in network troubleshooting across LAN/WAN/VLAN/WLAN.
• Scripting/automation skills in Python or PowerShell; familiarity with CI/CD tools (Ansible, GitLab).
• Knowledge of virtualization platforms (VMware, Hyper-V) and directory/databases (AD, SQL/Oracle).
• Structured troubleshooting and root-cause analysis abilities.

Responsibilities

• Act as a key player in supporting and enhancing tooling, networks, and lab environments across the HMRC estate, ensuring seamless monitoring and automation performance.
• Configure, deploy, and manage virtualised environments (including VMware vCenter), driving stability and scalable troubleshooting.
• Bring network simulations to life using virtualisation tools such as EVE-NG or CML to support testing and continuous improvement.
• Lead technical investigations and provide expert oversight on changes to ensure quality and risk minimisation.
• Collaborate with HMRC and supplier teams to drive continual service improvement while aligning with BT/HMRC standards.

Skills

Tooling support

Network monitoring

Troubleshooting

Scripting

CI/CD

Automation

Tools

VMware vCenter

EVE-NG

CML

Ansible

GitLab

Python

PowerShell

Active Directory

SQL/Oracle

Job description

Job Description

Job Title: Senior Network Tooling Engineer

Req ID: 59699

Job Function: Service

Posting Start Date: 12/08/2026

Posting End Date: 30/08/2026

Division: UK Business

Job Location: GBR-Birmingham-Three Snowhill

Advertised Salary: Competitive

Job Req ID: 59699

Posting Date: 12/08/2026

Function: Service

Location: Birmingham

Salary: Competitive

About the role

As a Senior Network Tooling Engineer, you’ll shape and enhance the monitoring, alerting, and automation capabilities that underpin critical HMRC network services. You’ll play a key role in evolving tooling and lab environments - driving efficiency, resolving complex incidents, and collaborating with a wide range of technical stakeholders to deliver continuous improvements. This is a great opportunity for a proactive engineer who enjoys innovation, solving complex challenges, and making a meaningful impact across a large-scale, high-profile network estate.

The successful candidate must be eligible for, and able to obtain and maintain, SC UK Government Security Clearance.

What you’ll be doing

• Act as a key player in supporting and enhancing tooling, networks, and lab environments across the HMRC estate, ensuring seamless monitoring and automation performance.
• Configure, deploy, and manage virtualised environments (including VMware vCenter), driving stability, scalability, and effective troubleshooting across complex systems.
• Bring network simulations to life using virtualisation tools such as EVE-NG or CML to support testing, innovation, and continuous improvement.
• Lead technical investigations and provide expert oversight on changes, ensuring quality, minimising risk, and enabling smooth transition of new services into live support.
• Collaborate closely with HMRC and supplier teams to drive continual service improvement while ensuring alignment with BT and HMRC standards, policies, and best practice.

Essential Skills / Experience

• Experience supporting and configuring network monitoring and automation tooling, with an understanding of platforms such as Netscout, Riverbed, or similar
• Confidence in network troubleshooting and packet analysis across enterprise environments (LAN, WAN, VLAN, WLAN)
• Familiarity with scripting and automation using technologies such as Python, PowerShell, or similar, alongside exposure to CI/CD and tools like Ansible or GitLab
• Knowledge of virtualised environments and infrastructure, including administration and support of platforms such as VMware, Hyper-V, Active Directory, or databases (SQL/Oracle)
• Ability to investigate, diagnose, and resolve complex issues using structured troubleshooting and root cause analysis approaches

Desirable Skills / Experience

• Effective communication and collaboration skills, with the ability to build relationships, work across teams, and contribute to technical leadership and service improvement initiatives

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Flexible Working

This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country.

Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.