Senior Network Support Engineer

risual Limited; Stafford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant and diverse team as a Senior Network Support Engineer, where you'll ensure the efficiency of our computer network infrastructure. This role involves troubleshooting, analyzing network performance, and collaborating with the network engineering team to implement new technologies. With a focus on exceptional service and employee development, this innovative company offers a hybrid working environment and a variety of perks, including private medical insurance and generous holiday allowances. If you're passionate about technology and eager to grow your career, this is the perfect opportunity for you.

Benefits

Hybrid Working

Private Medical Insurance

Employee Assistance Program

25 days holidays plus birthday off

Option to purchase additional holiday

Company Pension Scheme

Life Assurance x 4

Employee investment with training Academy

Family savings and shopping discounts

Discounted Gym Membership

Qualifications

• Extensive knowledge of network protocols and technologies.
• Experience with network security and monitoring tools.

Responsibilities

• Provide technical support for the organization's network infrastructure.
• Analyze network performance and recommend upgrades.

Skills

TCP/IP

DNS

DHCP

VLANs

VPNs

Network Security

Firewalls

Intrusion Detection/Prevention Systems

Routing Technologies

Switching Technologies

Network Monitoring Tools

Analytical Skills

Communication Skills

Teamwork

Cisco Certification (CCNA, CCNP)

Tools

Nagios

SolarWinds

Job description

Become a change maker and join Node4.

Node4 has a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.

So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

The Senior Network Support Engineer is responsible for providing technical support to the organization's computer network infrastructure, ensuring that the network runs efficiently and effectively. They will provide troubleshooting assistance to users, analyze network performance, and recommend upgrades, as needed. The Senior Network Support Engineer will also work with the network engineering team to design and implement new network technologies and maintain network security.

What will you bring?

1. Extensive knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, and VPNs.
2. Experience with network security, including firewalls, intrusion detection/prevention systems, and access control.
3. Knowledge of routing and switching technologies, including OSPF, BGP, and VLANs.
4. Experience with network monitoring tools, such as Nagios or SolarWinds.
5. Strong analytical and problem-solving skills.
6. Excellent communication and interpersonal skills.
7. Ability to work independently and in a team environment.
8. Cisco certification (CCNA, CCNP) is preferred.

What can we offer you?

1. Hybrid Working
2. Private Medical Insurance or Company Paid Health Cash Plan
3. Employee Assistance Program
4. 25 days holidays plus your birthday off
5. Option to purchase additional holiday (up to 5 days)
6. Company Pension Scheme
7. Life Assurance x 4
8. A diverse workforce
9. Employee investment with Node4 training Academy
10. Family savings and shopping discounts through the Node4 benefits portal.
11. Discounted Gym Membership
12. Modern facilities with open and welcoming breakout areas
13. Company Social events
14. Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

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