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Job summary
World Wide Technology is seeking an experienced Network Operations Support Engineer to support and optimize enterprise and data centre networks within a regulated environment. This is a contract role inside IR35 in London with hybrid working two days per week. The ideal candidate will combine strong incident response with collaboration across engineering, security, and business stakeholders to keep network services stable and high‑performing. The contract duration is 6 months.
Qualifications
8–12+ years of enterprise/data centre networking experience.
Hands-on Palo Alto and Fortinet firewall experience.
Responsibilities
Provide 24/7 support for enterprise and data centre networks.
Lead incident response and drive root-cause remediation.
Implement network and firewall changes with risk/rollback planning.
Support Cisco ACI, Palo Alto, and Fortinet platforms.
Maintain baselines, SOPs, and operational documentation.
Liaise with vendors and stakeholders on faults and SLAs.
Report on incidents, availability, and operational KPIs.
Skills
Cisco ACI
Palo Alto
Fortinet
MPLS
SD-WAN
Python
Ansible
Spine-leaf architectures
HA designs
Stakeholder management
Regulated industries
Incident response
Job description
World Wide Technology is seeking an experienced Network Operations Support Engineer to support and optimize enterprise and data centre networks within a regulated environment. This is a contract role inside IR35 in London with hybrid working two days per week. The ideal candidate will combine strong incident response with collaboration across engineering, security, and business stakeholders to keep network services stable and high‑performing. The contract duration is 6 months.