Network Operations Engineer

World Wide Technology; Greater London; Hybrid; GBP 101,000 - 138,000; Full time

Job summary

World Wide Technology is seeking an experienced Network Operations Support Engineer to support and optimize enterprise and data centre networks within a regulated environment. This is a contract role inside IR35 in London with hybrid working two days per week. The ideal candidate will combine strong incident response with collaboration across engineering, security, and business stakeholders to keep network services stable and high‑performing. The contract duration is 6 months.

Qualifications

• 8–12+ years of enterprise/data centre networking experience.
• Hands-on Cisco ACI experience (tenants, policies, APIC).
• Hands-on Palo Alto and Fortinet firewall experience.

Responsibilities

• Provide 24/7 support for enterprise and data centre networks.
• Lead incident response and drive root-cause remediation.
• Implement network and firewall changes with risk/rollback planning.
• Support Cisco ACI, Palo Alto, and Fortinet platforms.
• Maintain baselines, SOPs, and operational documentation.
• Liaise with vendors and stakeholders on faults and SLAs.
• Report on incidents, availability, and operational KPIs.

Skills

Cisco ACI

Palo Alto

Fortinet

MPLS

SD-WAN

Python

Ansible

Spine-leaf architectures

HA designs

Stakeholder management

Regulated industries

Incident response

Job description

World Wide Technology (WWT) is a global technology integrator and IT solutions provider. Through our culture of innovation, we inspire, build, and deliver business results from idea to outcome.

World Wide Technology (WWT) is looking for an experienced Network Operations Support Engineer to support and optimize enterprise and data centre networks within a complex, regulated environment.

The ideal candidate combines strong incident response and troubleshooting skill (L2–L7) with the ability to collaborate across engineering, security, and business stakeholders to keep network services stable, secure, and high-performing.

This is a contract Role & Inside IR35

Network Operations Support Engineer

Contract Duration: 6 months to start with

Location: London (Hybrid, 2 days a week)

Key Responsibilities

• Provide 24/7 support for enterprise and data centre networks.
• Lead incident response and drive root-cause remediation.
• Implement network and firewall changes with risk/rollback planning.
• Support Cisco ACI, Palo Alto, and Fortinet platforms.
• Maintain baselines, SOPs, and operational documentation.
• Liaise with vendors and stakeholders on faults and SLAs.
• Report on incidents, availability, and operational KPIs.

What We're Looking For

• 8–12+ years supporting large-scale enterprise/data centre networks.
• Hands‑on Cisco ACI experience (tenants, policies, APIC).
• Hands‑on Palo Alto and Fortinet firewall experience.
• Experience with spine‑leaf architectures and HA designs.
• Automation skills using Python and Ansible.
• Strong communication and stakeholder management.
• Experience with MPLS, SD‑WAN, and hybrid WAN connectivity.
• Experience in regulated industries (e.g., financial services).

Candidates will be required to go through background checks before commencing contract.

Must be eligible to live and work in the specified work location. Only successful candidates will be contacted.

EQUAL OPPORTUNITIES

World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.