Senior Neighbourhood Housing Officer - Lambeth

VITALIS; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading company in the housing sector is seeking a Senior Neighbourhood Housing Officer in Lambeth. The role involves supervising a team, coordinating housing casework, and managing tenant interactions. With a focus on customer care and community engagement, this position offers significant hybrid working opportunities. Join a dedicated team committed to providing excellent housing services.

Benefits

Dedicated consultant with access to roles across the UK

Online registration process

Referral schemes and incentives

Ongoing compliance management

Prompt payroll

Qualifications

• Experience in a similar role required.

Responsibilities

• Supervise a team providing frontline housing services.
• Coordinate housing casework covering tenancy and estate management.
• Manage tenant complaints and liaison with Resident Associations.

Skills

Housing Services

Customer Care

Team Supervision

Job description

Senior Neighbourhood Housing Officer - Lambeth

Join to apply for the Senior Neighbourhood Housing Officer - Lambeth role at VITALIS.

Vitalis is recruiting an experienced Senior Neighbourhood Housing Officer in the Lambeth area.

Requirements include experience in a similar role. There is plenty of hybrid working available.

Please contact Mia Isherwood at Mia.Isherwood@vitalissocialcare or call 07974 416413 for more information.

Job Responsibilities

• Supervise a team providing frontline housing services to Lambeth tenants, leaseholders, and stakeholders, handling service requests, inquiries, complaints, and disputes.
• Coordinate housing casework covering tenancy and estate management, resident engagement, and customer care.
• Manage key areas including estate communal spaces, tenant complaints, liaison with Resident Associations, and tenancy enforcement.

Agency Benefits

• Dedicated consultant with access to roles across the UK
• Online registration process
• Referral schemes and incentives
• Ongoing compliance management
• Prompt payroll and more

Contact Mia Isherwood for more details. We recruit across Housing, Public Sector, Planning, and Local Government sectors. If this role isn't suitable, inquire about others.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other