Senior Negotiator

Castles Estate Agents; Bushey; On-site; GBP 30,000 - 50,000; Full time

Job summary

Castles Estate Agents in Bushey is seeking a Senior Associate to drive property sales and lettings. Your role will involve generating new business, conducting valuations, and negotiating offers while ensuring an outstanding customer experience.

The ideal candidate has at least 2 years of estate agency experience, strong negotiation skills, and a results-driven mindset. This role offers a dynamic environment with opportunities for mentorship and growth.

Qualifications

• At least 2 years’ proven experience within the estate agency industry.
• Results-driven mindset with the ability to motivate and support others.
• Solid understanding of the property market and legal requirements.

Responsibilities

• Proactively generate new business through outreach and networking.
• Conduct market appraisals and deliver accurate property valuations.
• Negotiate offers and manage transactions from instruction to completion.
• Mentor and support junior team members.

Skills

Proven experience within the estate agency industry

Strong valuation and negotiation skills

Excellent communication and interpersonal skills

Highly organised

Collaborative team player

Education

Estate agency or property qualifications

Tools

Reapit or similar industry CRM systems

Job description

At Castles we believe our people are key to our success. We’re a close-knit team, many of whom have worked together for years, and we’re passionate about providing excellent service in the local property market.

If you share our commitment to customer care, possess local knowledge, and are looking for a rewarding career in a supportive and energetic environment, we’d like to hear from you.

As a Senior Associate, you’ll play a pivotal role in driving property sales and lettings while delivering an outstanding customer experience. You’ll be a trusted advisor to clients, generating new business, conducting valuations, negotiating offers, and building long‑term relationships that help you consistently exceed targets.

You’ll also actively identify cross‑selling opportunities across financial services, solicitor referrals, and valuations, while supporting and mentoring junior team members to ensure our core values are lived and breathed every day.

Key responsibilities

• Proactively generate new business through outreach, referrals, networking, and relationship building
• Conduct market appraisals and deliver accurate, compelling property valuations that convert into instructions
• Negotiate offers and manage sales and lettings transactions from instruction through to completion
• Build and maintain strong relationships with buyers, sellers, landlords, and tenants to drive repeat business
• Identify and maximise cross‑selling opportunities, including mortgage advice, solicitor referrals, valuations, and wider Castles network opportunities
• Stay up to date with local property trends, pricing, and relevant legislation
• Support Associates in achieving and exceeding individual and team sales targets
• Maintain and grow an up‑to‑date database of active buyers, matching them to suitable properties and conducting viewings
• Ensure all sales processes, listings, and outbound marketing meet compliance, regulatory, and quality standards
• Work closely with the marketing team to promote properties and services across digital, social, print, and local events
• Support community engagement initiatives to enhance brand visibility and local presence
• Mentor and support junior team members, helping them develop and succeed

What we’re looking for

• At least 2 years’ proven experience within the estate agency industry, delivering strong results and exceptional customer experiences
• Results‑driven mindset with the ability to motivate, inspire, and support others
• Strong valuation and negotiation skills, with confidence converting appraisals into instructions
• Solid understanding of the property market and legal requirements involved in transactions
• Proven experience in sales, business development, and achieving performance targets
• Excellent communication and interpersonal skills, with a natural ability to build trust and rapport
• Highly organised, with the ability to manage multiple priorities effectively
• A collaborative team player who acts with integrity at all times
• A genuine desire to deliver an outstanding experience for every client, every time
• Full driving licence and own vehicle
• Experience using Reapit or similar industry CRM systems (desirable)
• Knowledge of the mid‑to‑high value homes market (desirable)
• Relevant estate agency or property qualifications (advantageous)