Senior MIM Engineer | IAM, L2/L3 Support, Automation

83zero; Manchester; On-site; GBP 72,000 - 88,000; Full time

Benefits offered by this job

Bonus

Healthcare options

Job summary

83zero is seeking a Senior MIM Engineer to join our Identity and Access Management team, delivering L2/L3 support for a highly customised Microsoft Identity Manager (MIM) environment. This hands-on role focuses on diagnosing complex identity issues, troubleshooting, and implementing permanent fixes.

You will collaborate with security, infrastructure and operations teams to keep critical identity services stable, secure and efficient.

Qualifications

• Extensive hands-on experience supporting Microsoft Identity Manager (MIM) in an enterprise environment.
• Strong experience with highly customised MIM implementations.
• Proven L2/L3 support experience within business-critical IAM environments.
• Strong understanding of Identity and Access Management, including Joiner, Mover and Leaver processes.
• Strong Active Directory, Microsoft Entra ID and hybrid identity experience.
• PowerShell scripting experience.
• Ability to review and troubleshoot C#/.NET code used within MIM customisations.

Responsibilities

• Provide L2/L3 support for a highly customised Microsoft Identity Manager (MIM) environment
• Support identity lifecycle management, provisioning and synchronisation services
• Troubleshoot and resolve complex IAM incidents
• Carry out root cause analysis and implement permanent fixes
• Support integrations across Active Directory, Microsoft Entra ID and other identity platforms
• Maintain technical documentation, procedures and support runbooks
• Identify opportunities for automation, service improvement and platform optimisation

Skills

Identity & Access Management

Troubleshooting

L2/L3 support

Analytical thinking

Tools

PowerShell scripting

C#/.NET

Job description

83zero is seeking a Senior MIM Engineer to join our Identity and Access Management team, delivering L2/L3 support for a highly customised Microsoft Identity Manager (MIM) environment. This hands-on role focuses on diagnosing complex identity issues, troubleshooting, and implementing permanent fixes.

You will collaborate with security, infrastructure and operations teams to keep critical identity services stable, secure and efficient.