Senior Mental Health Support Leader

Response Organisation; Wallingford; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

37 days leave including bank holidays

Study sponsorship and leave

Training and development

Blue Light Card discounts

Employee Assistance Programme

Cycle to Work

Enhanced family-friendly policies

Refer-a-Friend £500

Health Discount option

Wellbeing app access

Free DBS check

Job summary

Response is seeking a Senior Mental Health Support Worker in Wallingford to lead shifts, support residents through recovery and coach a team of Support Workers. You’ll combine frontline care with leadership, ensuring safe, person-centred practice across shifts.

The role offers a hands-on opportunity to develop skills while shaping a positive, trauma-informed service. Commitment to learning is valued as you help residents access education, employment and community opportunities, while maintaining

Qualifications

• Experience supporting people with mental health needs.
• Recovery-focused, person-centred practice.
• Experience with assessments, referrals or risk management.
• Strong communication and relationship-building skills.
• Ability to lead and support colleagues.
• Commitment to learning and development.
• GCSE English and Maths or equivalent.

Responsibilities

• Lead and coordinate shifts to ensure high-quality support.
• Support residents through their recovery journey using a person-centred approach.
• Manage medication processes and ensure safe working practices.
• Provide guidance, coaching and mentoring to Support Workers.
• Assist with assessments, support planning and risk management.
• Respond to incidents, safeguarding concerns and complaints when required.
• Promote a positive culture built around respect, collaboration and inclusion.
• Support residents with budgeting, cooking, travel and tenancy management.
• Encourage access to employment, training, education and community opportunities.
• Champion trauma-informed practice and recovery-focused support.

Skills

Mental health support

Leadership

Communication

Risk assessment

Staff coaching

Trauma-informed

Education

GCSE English & Maths

Job description

Response is seeking a Senior Mental Health Support Worker in Wallingford to lead shifts, support residents through recovery and coach a team of Support Workers. You’ll combine frontline care with leadership, ensuring safe, person-centred practice across shifts.

The role offers a hands-on opportunity to develop skills while shaping a positive, trauma-informed service. Commitment to learning is valued as you help residents access education, employment and community opportunities, while maintaining