Senior Member Service Leader & Coach

ACU BCorp; Kirkcaldy; Presencial; GBP 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Matched pension

Health and dental benefits

Descripción de la vacante

Assiniboine Credit Union is seeking a Senior Member Service Representative at our Henderson Hwy Winnipeg branch. The role focuses on delivering transactional services, product guidance and team leadership to ensure quality member service.

You will coach staff, manage cash custody and support the Manager, Member Service in daily operations and audits. Experience in relationship banking and security procedures is preferred.

Formación

• This position requires a grade twelve diploma and 1–3 years job related experience.
• Relationship banking skills and coaching to results are essential.
• Familiarity with credit union policies, procedures and technology.

Responsabilidades

• Greet and serve members professionally and meet standards.
• Respond to inquiries with product knowledge and alternatives.
• Provide coaching, training and mentoring to service staff.
• Oversee cash flow and maintain security procedures.
• Assist with audits, month-end reports and performance reviews.

Conocimientos

Relationship banking

Coaching to results

Proficient in computers

Credit union policies

Educación

Grade twelve diploma

Descripción del empleo

Assiniboine Credit Union is seeking a Senior Member Service Representative at our Henderson Hwy Winnipeg branch. The role focuses on delivering transactional services, product guidance and team leadership to ensure quality member service.

You will coach staff, manage cash custody and support the Manager, Member Service in daily operations and audits. Experience in relationship banking and security procedures is preferred.