Senior Meeting and Events Executive

Hilton London Heathrow Airport Terminal 5; Slough; On-site; GBP 32,000 - 52,000; Full time

Job summary

Hilton London Heathrow Airport Terminal 5 is seeking a highly organised Senior Meeting & Events Sales Executive to manage enquiries, build strong client relationships and support conversions from enquiry to booking.

The role requires excellence in proposals, contracts and event documentation, plus coordinating event requirements with operational teams to deliver exceptional guest experiences.

Qualifications

• Experience in sales or events is essential.
• Strong organisational and communication skills.
• Ability to build and maintain client relationships.
• Proven track record of coordinating events from enquiry to delivery.
• Comfort with managing multiple priorities and deadlines.

Responsibilities

• Manage meeting and event enquiries from initial enquiry through to confirmation.
• Build positive relationships with clients, guests and internal stakeholders.
• Prepare proposals, contracts and event documentation accurately.
• Conduct client showrounds and support sales activity where required.
• Coordinate event requirements and communicate details with operations teams.
• Respond promptly to enquiries and maximise conversion opportunities.
• Maintain accurate records in hotel systems.
• Support achievement of meeting and events revenue targets.

Skills

Sales experience

Event planning

Client relationship building

Organisation and attention to detail

Communication skills

Managing multiple priorities

Proactive attitude

Tools

Microsoft Office

Hotel systems

Job description

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We're looking for a highly organised and customer-focused Senior Meeting & Events Sales Executive to help create exceptional experiences for our clients and guests. This is a key role responsible for managing meeting and event enquiries, building strong client relationships and supporting the successful conversion and coordination of business opportunities.

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Supporting the conversion and planning of large key events
• Support the team in the absence of management
• Manage meeting and event enquiries from initial enquiry through to confirmation
• Build positive relationships with clients, guests and internal stakeholders
• Prepare proposals, contracts and event documentation accurately and efficiently
• Conduct client showrounds and support sales activity where required
• Coordinate event requirements and communicate details effectively with operational teams
• Respond promptly and professionally to enquiries, maximising conversion opportunities
• Maintain accurate records and booking information within hotel systems
• Support the achievement of meeting and events revenue targets
• Assist with reporting and administrative tasks as required
• Help ensure an exceptional customer experience throughout the booking journey

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in sales, events, reservations, administration or hospitality is desirable
• Strong organisational skills and attention to detail
• Excellent communication and relationship-building abilities
• Passion for delivering exceptional customer experiences
• Ability to manage multiple priorities and deadlines
• Confidence using Microsoft Office applications and hotel systems
• Positive, professional and commercially minded approach
• Proactive, reliable and solutions-focused attitude

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.