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Hilton; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

Hilton is seeking a Cluster Groups, Conference and Events Sales Executive in London to convert incoming group and event enquiries into bookings, drive upsell opportunities, manage event scheduling, and build lasting relationships with clients. The role involves site visits, accurate event administration, and supporting hotel promotions to boost GCE business.

The position is full-time in London, with a permanent contract and standard hours. Not specified salary.

Responsibilities

• Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
• Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
• Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization
• Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
• Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
• Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery
• Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business

Job description

Cluster Groups, Conference and Events Sales Executive

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Cluster Group, Conference and Events (GCE) Sales Executive, you're not just driving revenue by securing GCE bookings – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
• Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
• Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization
• Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
• Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
• Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery
• Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of

Hospitality. Acting with

Integrity and always doing the right thing. Inspiring others through

Leadership. A belief that

Teamwork drives the best outcomes. A sense of

Ownership and accountability. And a focus on the

Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Company Details

Company: Hilton

Salary: Not specified

Hours: Full-time

Location: London, W11 4UL

Job type: Permanent

Posting date: 20 Oct 2026

Closing date: 19 Nov 2026

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