Senior Material Controller – Export – Full Time – Stevenage

Catering; Stevenage; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Pension

22 days holiday

Christmas shutdown

Virtual Care GP Service

Job summary

Catering in Stevenage is seeking a Senior Material Controller – Export to own the export process from order review to despatch. You will ensure shipments are accurate, properly documented and moved on time, maintaining records and resolving issues with customers and internal teams.

The role requires experience in export, knowledge of Incoterms, HS codes and origin documentation, plus strong attention to detail and communication skills in a fast-paced warehouse environment.

Qualifications

• Proven export, international shipping or customs experience.
• Strong UK export knowledge including paperwork, Incoterms and HS codes.
• Clear communication with customers, couriers and internal teams.

Responsibilities

• Prepare accurate export paperwork and certificates.
• Check orders and compliance before release.
• Book shipments and produce labels/instructions.
• Pack and prepare goods for export with care and compliance.
• Spot compliance risks and seek approvals promptly.
• Resolve customs queries and document issues with stakeholders.
• Maintain accurate shipment records in internal systems.

Skills

Export experience

Attention to detail

Communication

Organisational skills

Job description

Senior Material Controller – Export

Ready to take ownership of international shipments and keep export orders moving without a hitch? This is a fantastic opportunity to join an established Stevenage distribution business where accuracy, pace and great teamwork really matter.

Youll be part of a close-knit team in a clean, bright warehouse environment, working hands-on with customers, couriers, freight forwarders and internal teams to get goods packed, documented and despatched correctly.

The role in a nutshell

As Senior Material Controller – Export, youll own the export process from order review to despatch. Youll make sure shipments are accurate, compliant, properly documented and ready to move on time, while keeping records complete and issues moving quickly to resolution.

What you'll be doing:

• Preparing accurate export paperwork, including commercial invoices, packing lists, carrier documents, certificates of origin and destination-specific documents.
• Checking orders, shipping instructions, Incoterms, HS codes, origin, values, weights, EORI details and customer requirements before release.
• Booking shipments with approved couriers, carriers and freight forwarders, producing clear labels and shipping instructions.
• Packing and preparing goods for export while maintaining product integrity, traceability and safe working practices.
• Spotting compliance risks early, including licences, end-user checks, sanctions screening, dangerous goods and missing approvals.
• Resolving customs queries, documentation issues, delays and delivery exceptions with customers, couriers and internal teams.
• Keeping shipment, tracking and export records accurate in internal systems and supporting the wider Operations team when priorities shift.

What you'll bring:

• Proven export, international shipping, freight forwarding or customs experience.
• Strong UK export knowledge, including customs paperwork, Incoterms, HS/commodity codes, country of origin, EORI, values, weights and shipment details.
• Awareness of export controls, sanctions, licensing, dangerous goods and restricted-party checks.
• Sharp attention to detail, great organisation and a calm approach when priorities change.
• Clear communication with customers, couriers, freight forwarders and internal teams.
• Good Outlook and Microsoft Office skills, plus confidence learning internal systems and carrier/customs platforms.

You’ll thrive here if you are

• Hands-on, organised and confident taking ownership of the detail.
• Customer-focused, collaborative and comfortable working at pace.
• Happy to complete and maintain procedure-based training and refresher training.

The package

• £30,000 rising to £32,000 after 6 months
• Permanent role with ASAP start
• Pension
• 22 days holiday plus Christmas shutdown
• Virtual Care GP Service

Salary: £30000/annum Rising to £32,000 after 6 months

Job Type: Permanent

Location: Stevenage, Hertfordshire