Senior Marketplace Product Analytics Lead

Relay Technologies; Greater London; Hybrid; GBP 85,000 - 105,000; Full time

Job summary

Relay is seeking a Senior Product Analyst, Marketplace to own the decisions behind booking, matching and pay in a two‑sided marketplace. You will design signals, set success metrics, and push data-driven improvements through the squad, leveraging data apps, monitors and Claude-based tooling.

You will work to ensure data supports real-world outcomes, identify when experiments justify changes, and drive adoption of pricing/incentive changes. A fast-moving, entrepreneurial environment awaits.

Qualifications

• Hands-on SQL fluency and ability to build analysis apps, monitors and alerts.

Responsibilities

• Decide which Marketplace problems are real and which are merely perceived.
• Design how Marketplace decisions are made: identify signals and success metrics.
• Communicate changes to the squad lead and secure decisions to proceed.
• Build data applications, dashboards and monitoring tools to ship decisions.
• Investigate discrepancies between data and operations (sort centre, van, shop).
• Acquire missing data and validate whether changes improved outcomes.

Skills

SQL

Analytical thinking

Experimentation

Decision making

Tools

Claude

Monitors & Alerts

Job description

Relay is seeking a Senior Product Analyst, Marketplace to own the decisions behind booking, matching and pay in a two‑sided marketplace. You will design signals, set success metrics, and push data-driven improvements through the squad, leveraging data apps, monitors and Claude-based tooling.

You will work to ensure data supports real-world outcomes, identify when experiments justify changes, and drive adoption of pricing/incentive changes. A fast-moving, entrepreneurial environment awaits.