Senior Product Analyst, Marketplace Decisions Lead

Relay Technologies; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Relay is seeking a Senior Product Analyst, Driver Supply, to own decision-making for Marketplace matching and incentive strategies in a fast-growing two-sided logistics platform. You will design signals, define success metrics, and drive data-driven decisions that shape booking and pay.

You will build analysis tools, dashboards and alerts, collaborate with engineers and product teams, and prove impact through experiments and real-world data.

Qualifications

• Own the decisions around matching or incentive models in a two-sided marketplace.
• Seen your work adopted by leaders or teams, with impact.
• Able to read experiments behind pricing or incentive changes, even when a clean test isn't possible.

Responsibilities

• Decide which Marketplace problems are real and which look real before building a fix.
• Design how Marketplace decides: signals that count and what good looks like for booking, matching, and pay.
• Tell the squad lead what to change and what to stop, and secure a decision.
• Build data applications, monitors and alerts, not just decks, to ship tools using AI agents.
• Investigate data versus street performance across the network: sort centre, van, shop.
• Ensure data is available and demonstrate whether changes improved outcomes within a year.

Skills

SQL

Analytics

Experimentation

Dashboarding

Marketplace knowledge

Tools

Claude AI

Agents

Job description

Relay is seeking a Senior Product Analyst, Driver Supply, to own decision-making for Marketplace matching and incentive strategies in a fast-growing two-sided logistics platform. You will design signals, define success metrics, and drive data-driven decisions that shape booking and pay.

You will build analysis tools, dashboards and alerts, collaborate with engineers and product teams, and prove impact through experiments and real-world data.