Senior Marine Claims Specialist: Global Cargo & Freight

Endurance Business Services Ltd. (UK); Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

Sompo in Manchester is seeking a Senior Marine Claims Examiner to join the Aviation & Marine Claims Department, focusing on Freight Forwarding/Liability, Logistics and Marine Cargo. You will evaluate and process claims estimates and payouts, collaborating across UK and international teams to deliver timely, fair outcomes.

The role requires robust claims handling, analytical insight into TPAs, and experience with multi-jurisdictional coverage.

Qualifications

• Excellent UK and multi-jurisdictional technical claims handling experience.
• Strong analytical skills for policy terms and coverage matters.
• Ability to mentor and develop team members and support career progression.

Responsibilities

• Take responsibility for a caseload of large and complex Freight Forwarding/Logistics and Marine Cargo claims.
• Review and resolve complex National and International coverage matters with multi-contractual engagement.
• Maintain oversight of outsource arrangements and ensure service quality.
• Ensure accuracy of financial recording and reporting under management review.
• Act as a main point of contact for internal and external stakeholders.
• Attend internal claim meetings, market meetings and seminars as required.
• Manage relationships with TPAs, outsource providers, panel lawyers, surveyors and recovery agents.

Skills

Claims handling (UK & international)

Senior-level claims experience

Stakeholder management

Policy coverage analysis

Job description

Sompo in Manchester is seeking a Senior Marine Claims Examiner to join the Aviation & Marine Claims Department, focusing on Freight Forwarding/Liability, Logistics and Marine Cargo. You will evaluate and process claims estimates and payouts, collaborating across UK and international teams to deliver timely, fair outcomes.

The role requires robust claims handling, analytical insight into TPAs, and experience with multi-jurisdictional coverage.