Senior Marine Claims Director

Miller; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

10% pension contribution with up to 5%

Private Medical Insurance

Medicare cash plan

25 days annual leave (flexible)

Life Assurance

Income Protection

Critical Illness cover

Enhanced Maternity/Paternity/Adoption

Job summary

Miller, headquartered in London, seeks an experienced Marine claims professional to lead technical claims across Hull & Machinery, War and Loss of Hire. You will provide clear, advisory guidance, negotiate with insurers, and support clients with complex claims from a global hub near Lloyd's.

Join a team that values precision, collaboration, and a client-first approach, delivering proactive claims management and market-facing insights to enhance Miller's service offering.

Qualifications

• Extensive experience in Marine claims handling across Hull & Machinery, War and LOH.
• Strong advisory and negotiation skills with insurers.
• Ability to manage client relationships and deliver client-focused service.

Responsibilities

• Deliver prompt claims responses and settlements with high service standards.
• Negotiate complex Marine claims with insurers for optimal outcomes.
• Provide strategic claims advice to clients.
• Attend senior-level client and market meetings to drive resolutions.
• Maintain accurate in-house claims systems and data integrity.
• Collaborate with Miller placing teams to deliver joined-up service.
• Build strong relationships with clients and market partners.
• Prepare accurate statistical claims data for internal reporting.
• Monitor market developments and legal trends affecting Miller's claims service.
• Ensure documentation complies with policies and Lloyd's byelaws and FCA rules.

Skills

Marine insurance

Claims negotiation

Client relationship management

Job description

Miller, headquartered in London, seeks an experienced Marine claims professional to lead technical claims across Hull & Machinery, War and Loss of Hire. You will provide clear, advisory guidance, negotiate with insurers, and support clients with complex claims from a global hub near Lloyd's.

Join a team that values precision, collaboration, and a client-first approach, delivering proactive claims management and market-facing insights to enhance Miller's service offering.