Senior Marine Claims Adjuster – 29523

The Emerald Group; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

The Emerald Group in London is seeking an experienced Claims professional to handle, adjust and negotiate settlement of marine claims, including large, complex and litigated files.

Role requires ACII qualification or progress towards attainment, with extensive marine claims experience and the ability to manage brokers, legal representatives and coverholders with minimal supervision.

Qualifications

• Proven ability to handle complex claims and negotiate settlements.
• Experience with Marine liability and energy claims is advantageous.
• Ability to liaise with brokers, legal reps, service providers and coverholders.

Responsibilities

• Handle and manage complex marine claims under referral to senior heads.
• Ensure claims comply with company philosophy and service levels.
• Liaise with brokers, lawyers, service providers and coverholders on claim matters.
• Educated to at least A-Level standard; ACII qualification or progress towards ACII preferred.

Skills

Claims handling

Marine claims

Negotiation

Stakeholder management

Education

A-Level or higher

ACII qualification or progress towards ACII

Job description

Handle, adjust and negotiate settlement of Syndicates standard claims including management of specific insureds and coverholder accounts

• Location: London
• Category: Claims
• Type: Permanent

Key Duties (Including but not limited to):

• Handling and management of complex claims under referral to the Head of First Party Claims/Head of International Claims
• All claims emanating from policies written by the Company to be handled in accordance with the Company's Claims Philosophy and Claims Guidelines meeting the service levels set out therein to ensure an exceptional customer experience
• Liaise with and establish good relationships with brokers, legal representatives, service providers, experts, DCAs and coverholders in connection with claim related matters
• Educated to at least A-Level standard
• ACII qualified or significant progression towards attainment of ACII
• Preferably 10 years or more adjusting experience in Marine claims
• Proven track record in handling large, complex and litigated marine claims (1st and 3rd party) with limited direction
• Experience of handling claims within the Marine Liability market is essential. Additional prior experience in handling Energy claims is also advantageous