Senior Manager, Technology Governance, Change and Comms

ICAEW; Milton Keynes; Hybrid; GBP 70,000 - 85,000; Full time

Benefits offered by this job

Private Medical Insurance

24 days' holiday (buy/sell)

Gym discounts, travel loans, retailPer

Enhanced family leave (up to 6 months)

Wellbeing support (CABA)

Volunteer day

Job summary

ICAEW in Milton Keynes is seeking a Senior Manager, Tech Governance, Change & Comms to lead governance, change management and communications across the tech portfolio, ensuring strategic alignment, transparency and adoption.

You will manage the Tech Change Manager, collaborate with stakeholders, and drive delivery standards using established frameworks. The role offers a hybrid pattern with a salary of £70,000-£85,000 and excellent benefits.

Qualifications

• Experience in technology leadership across governance, PMO or business change.
• Proven ability to manage teams and large-scale digital portfolios.
• Strong leadership, stakeholder engagement, and strategic thinking.
• Familiarity with Jira, Power BI or ServiceNow preferred.

Responsibilities

• Strategic leadership of tech governance and change functions.
• Oversee governance prioritisation processes and portfolio alignment.
• Drive delivery discipline and standard use of delivery frameworks.
• Oversee benefit tracking and realisation for strategic outcomes.

Skills

Technology leadership

Governance

Portfolio management

Change management

Stakeholder engagement

Strategic thinking

Analytical skills

Education

Degree in Business or Technology

MoP / PRINCE2 / MSP / PROSCI / APMG Change Management certification

Tools

Jira

Power BI

ServiceNow

Job description

At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold Direction 2030 strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.

We're looking for a Senior Manager, Tech Governance, Change & Comms to join our team in Milton Keynes on a permanent basis. This role offers a salary of £70,000 - £85,000 per annum with a hybrid working pattern.

To lead ICAEW's technology governance, change management, and communications functions, ensuring that the tech portfolio is strategically aligned, transparently prioritised, well-governed, and successfully adopted across the organisation. This role manages the Tech Change Manager, providing direction, support, and strategic oversight to ensure consistent delivery, measurable outcomes, and effective engagement across all technology initiatives.

What you will be doing:

• Strategic leadership of tech governance and change functions - Manage, mentor, and align the work of the Tech Change Manager to ensure coordinated and effective support of portfolio delivery and adoption.
• Oversee governance and prioritisation processes - Provide executive oversight of the Portfolio Steering Group, ensuring prioritisation is fair, transparent, and aligned to organisational strategy. Ensure governance frameworks are robust, scalable, and consistently applied.
• Drive delivery discipline and standards - Champion the consistent use of technology delivery frameworks (e.g., business case development, benefit tracking, agile practices) across the portfolio, with oversight of governance enforcement and improvement.
• Oversee benefit tracking and realisation - Ensure appropriate mechanisms are in place to monitor and report on whether initiatives deliver intended strategic and financial outcomes. Support escalations where benefits are at risk.

What you will need:

• Experience: Demonstrable experience in technology leadership roles across governance, PMO, or business change. Proven experience managing teams and overseeing large-scale digital portfolios or transformation programmes.
• Skills: Strong leadership and stakeholder engagement; strategic thinking and analytical capability; governance design and assurance; change and communications planning; benefit tracking and value measurement.
• Preferred Qualifications: Degree in Business, Technology, or equivalent. Professional certifications in MoP, PRINCE2, MSP, PROSCI, APMG Change Management, or similar highly desirable. Familiarity with enterprise tools (e.g., Jira, Power BI, ServiceNow) expected.
• Strategic and structured - Able to connect the dots between governance, change, and delivery strategy, bringing clarity to complex portfolios.

Please see full job description attached.

What you can expect from us

We believe doing your best work starts with feeling supported both professionally and personally. That's why we offer a range of benefits designed to give you flexibility, security, and peace of mind:

• Private Medical Insurance
• 24 days' holiday, and the option to buy or sell extra days
• Everyday savings through gym discounts, travel loans, and retail perks
• Enhanced family leave, including up to 6 months on full pay
• Ongoing wellbeing support, including access to CABA
• A paid day each year to volunteer for a cause that matters to you

Additional Information

Who We Are

Diversity & Inclusion

Governance