Senior Business Partner, Programme Management Office

ICAEW; Greater London; Hybrid; GBP 61,000 - 69,000; Full time

Benefits offered by this job

Pension up to 9%

Private medical cover

Holiday 24-27 days

Hybrid working

Gym discounts

Enhanced family leave

Job summary

ICAEW in London is seeking a Senior Business Partner for the Programme Management Office to lead end-to-end delivery of a strategic programme and to provide governance and guidance across a broader portfolio of change initiatives.

The role focuses on shaping, mobilising and delivering programmes aligned to ICAEW's strategic priorities, ensuring clear outcomes and successful benefits realisation while collaborating with business and technology teams to enable informed decisions.

Qualifications

• Proven experience managing complex programmes or multiple concurrent projects.
• Demonstrable experience of stakeholder management at senior level, with board-level reporting.

Responsibilities

• Act as a business partner across ICAEW to shape, guide and support delivery of change initiatives across the full portfolio, while leading the delivery of a defined programme.
• Lead end-to-end delivery of an assigned programme, defining scope, structure, outcomes and success measures, and driving integrated delivery across business and technology teams.
• Establish and maintain governance for the assigned programme with reporting on progress, risks, issues and dependencies.
• Drive outcomes and benefits realisation within the assigned programme and support transition into BAU operations.

Skills

Stakeholder management

Board-level reporting

Power BI

Governance

Analytical thinking

Cross-functional collaboration

Tools

Power BI

Microsoft Office

Job description

Senior Business Partner, Programme Management Office

At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.

We're looking for a Senior Business Partner, Programme Management Office to join our team in London. This role offers a salary of £61,000 - £69,000.

Job Purpose

The Business Partner, Programme Management Office will act as a trusted partner to the business, leading the end-to-end delivery of a strategic programme while supporting and guiding the wider portfolio of change initiatives across ICAEW.

The role is accountable for shaping, mobilising and delivering a defined programme aligned to ICAEW's strategic and operational priorities, ensuring clear outcomes, effective governance and successful benefits realisation. Alongside this, the postholder will work across a broader set of projects and initiatives to provide guidance, challenge and assurance, supporting consistent and high-quality delivery across the portfolio.

Working across business and technology teams, the role will drive integrated delivery within their programme, while enabling informed decision-making more widely through high-quality governance, insight and reporting.

As part of the Programme Office, the role will apply and continuously improve the ICAEW change framework, promoting proportionate, consistent and outcome-focused delivery across all change activity.

What you will be doing;

• Act as a business partner across ICAEW to shape, guide and support delivery of change initiatives across the full portfolio, while leading the delivery of a defined programme.
• Lead end-to-end delivery of an assigned programme, defining scope, structure, outcomes and success measures, and driving integrated delivery across business and technology teams.
• Act as a trusted partner to sponsors and business leads across multiple initiatives, providing guidance, challenge and support to ensure alignment to the ICAEW change framework.
• Establish and maintain governance for the assigned programme, provide oversight and assurance across wider projects, and deliver clear reporting on progress, risks, issues and dependencies.
• Drive outcomes and benefits realisation within the assigned programme, support the business in tracking benefits across wider initiatives, and enable effective transition into BAU operations.
• Proactively identify, manage and escalation programme risks and issues, and provide oversight and challenge on risks and dependencies across the wider portfolio.
• Contribute to the development of the ICAEW change framework, championing consistent use of tools and templates and maintaining key artefacts and documentation.
• Provide leadership across matrixed programme teams, promote a collaborative and outcomes-driven culture, and deputise for the PMO Director as required.
• Specific duties will vary from time to time in line with the business needs.

What you will need;

• Proven experience managing complex programmes or multiple concurrent projects, with a strong understanding of programme and project management methodologies and governance.
• Demonstrable experience of stakeholder management at senior level, with excellent written and verbal communication skills, including board-level reporting.
• Ability to operate across business and technology teams to deliver integrated outcomes, comfortable working in a fast-paced, evolving environment with competing priorities.
• Strong analytical skills with the ability to synthesise complex information into clear insights, using Power BI dashboards and reporting tools to support evidence-based decision-making.
• Experience of benefits realisation and outcome-focused delivery, with strong risk and issue management capability.
• Proficient in Microsoft Office tools including Teams, Copilot and Power BI; a programme or project management qualification is desirable, as is an understanding of the accountancy profession.

What you can expect from us;

We believe doing your best work starts with feeling supported both professionally and personally. That's why we offer a range of benefits designed to give you flexibility, security, and peace of mind:

• A strong pension contribution from us of up to 9%
• Private medical cover with AXA (where eligible), alongside a healthcare cash plan
• 24 - 27 days' holiday depending on length of service, plus Christmas closure and the option to buy or sell extra days
• Hybrid working to help you find the right balance
• Everyday savings through gym discounts, travel loans, and retail perks
• Enhanced family leave, including up to 6 months on full pay
• Ongoing wellbeing support, including access to CABA
• A paid day each year to volunteer for a cause that matters to you

It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below.