Senior Manager – Talent Workstream Lead

BOOTS; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discounts for you &2

Enhanced parental leave pay

24/7 counselling via TELUS Health

Job summary

Boots is seeking an HR Transformation Workstream Lead to drive a Talent module within a wider HRIS programme. You will lead a team of Business Architects and collaborate with Process Owners, IT, Change and Data Migration to design, deliver and embed new processes that enhance colleague experience.

You will shape future processes, manage risks, and ensure alignment with the operating model while building trusted relationships with senior stakeholders.

Qualifications

• Strong knowledge of Talent, Performance & Succession processes.
• Experience leading large-scale business transformation or HR tech programmes.
• Proven track record delivering outcomes through cross-functional teams.

Responsibilities

• Lead the Talent module delivery from design through testing, deployment and hypercare.
• Provide leadership to Business Architects and Process Specialists.
• Coach and support team, enabling collaboration and high performance.
• Define future processes with stakeholders to simplify and improve colleague experience.
• Ensure Talent processes align with target operating model and design principles.
• Own key design decisions and maintain governance and quality standards.
• Collaborate with IT, Change, Reporting and Data Migration teams for integrated solutions.
• Oversee documentation, SOPs, UAT scenarios and readiness activities.
• Provide regular workstream updates and manage risks across the programme.

Skills

Talent management

HR Transformation

Leadership

Stakeholder management

Change management

Communication

Process design

Tools

HRIS systems

Process mapping tools

Job description

Contract: Full-time, fixed term contract - 18 months

Location: Nottingham, office based

Recruitment Partner: [e-mail]

We're embarking on a People Transformation journey, modernising our technology to create a simpler, more seamless experience across Boots. Through our HR Transformation programme we'll improve our ways of working to make it easier to support colleagues through key moments in their careers while enabling better access to information and more effective support across the business.

As an HR Transformation Workstream Lead, you'll play a key role in making our transformation a success. You'll lead one of our programme workstreams, bringing together business, technology and project teams to design, deliver and embed new processes and ways of working that make a real difference for colleagues.

What you'll be doing

Reporting into the Programme Lead, you'll lead a team of Business Architects and work closely with Process Owners, IT, Change, Reporting and Data Migration workstreams, alongside functional experts from across the business. Together, you'll ensure your workstream delivers high-quality solutions that meet business needs while supporting the wider programme objectives.

Key responsibilities

• Lead the successful delivery of your Talent module from design through to testing, deployment and hypercare, managing priorities, risks, dependencies and milestones.
• Provide leadership and direction to Business Architects and Process Specialists ensuring consistent, high-quality process design across your workstream.
• Coach and support your team, creating an environment where people can collaborate, learn and deliver their best work.
• Work closely with Process Owners and business stakeholders to define future processes that are simple, effective with colleague experience at the forefront.
• Work with the Lead E2E Business Architect to ensure the Talent processes work seamlessly within the target operating model.
• Take accountability for key design and process decisions within your workstream, ensuring they meet operational needs, align with design principles and support the Colleague promise.
• Collaborate with IT, Change, Reporting, Data Migration and wider programme workstreams to deliver integrated solutions across the HRIS programme.
• Oversee process documentation, Standard Operating Procedures, User Acceptance Testing scenarios and readiness activities, supporting UAT execution and business adoption.
• Work with the Project Lead to provide workstream updates, manage risks and challenges, and ensure governance, programme standards and quality expectations are maintained.

What you'll need to have (our must-haves)

• A strong knowledge of Talent, Performance & Succession processes.
• A strong track record of leading large-scale business transformation, HR transformation or technology implementation programmes.
• Experience managing complex workstreams, delivering outcomes through cross-functional teams and multiple stakeholders.
• The ability to build trusted relationships and influence senior leaders across different areas of the business.
• Strong leadership skills, with the ability to motivate, support and guide teams through change.
• Experience managing delivery plans, risks, dependencies and priorities within a complex programme environment.
• Excellent communication skills, with the ability to simplify complex information and engage colleagues at all levels.
• Experience improving business processes and embedding new ways of working.
• Strong problem-solving and decision-making skills, with the confidence to navigate ambiguity and challenge where needed.
• A collaborative approach, working effectively across business, technology and specialist teams.
• A continuous improvement mindset, with a focus on creating simpler, more effective experiences for colleagues.

Rewards designed for you

• Boots Retirement Savings Plan (up to 12% company contribution)
• Generous employee discounts for you and a family member
• Enhanced maternity/paternity/adoption leave pay
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.