Senior Manager, SMB Embedded Payments

Visa; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Visa Europe is seeking a senior go-to-market leader to drive the B2B SaaS platform segment for SMBs, embedding payment capabilities into software and workflows used by small businesses. You will collaborate with clients and cross-functional teams to shape proposals, enable sales, and scale solutions across Europe.

The role requires building strategy, engaging with SaaS platforms, and delivering market-ready propositions while traveling for client meetings and industry events as needed.

Qualifications

• Strong understanding of the SMB ecosystem including banks, financial institutions, software platforms and B2B payments providers.
• Knowledge of SMB payment solutions including virtual cards, accounts payable/receivable and APIs.
• Experience in a product, proposition, solutioning, commercial or technology role serving SMB clients.
• Excellent relationship-building and influencing skills with credibility across clients and senior leaders.
• Strong problem-solving skills, commercial judgement, self-direction and accountability.
• Collaborative mindset with a track record of cross-functional teamwork.

Responsibilities

• Define and execute the go-to-market and commercial strategy for the SMB/B2B SaaS platform segment.
• Lead strategic pitches and co-creation sessions, translate client needs into product requirements.
• Own segment narrative, sales collateral, marketing and training to enable market growth.
• Provide specialist guidance on SMB solutions, Visa product rules, operating risks, pricing and client opportunities.
• Translate market and client insights into product optimization and roadmap alignment across Europe.

Skills

SMB payments knowledge

Cross-functional collaboration

Relationship management

Commercial judgment

Problem solving

Strategic thinking

Tools

APIs

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Overview:

What it's all about:

Based in a key Visa Europe hub, this role supports Visa Europe's 37 markets and is a critical component to future growth. You will join the Small Business team within Visa Commercial Solutions (VCS), focused on accelerating SMB revenue and strengthening Visa's SMB solutions and propositions.

Embedding payment capabilities into B2B SaaS platforms is a critical growth lever for Visa's SMB business, enabling payment capabilities to be integrated directly into the software and workflows small businesses use every day. It is a key pillar of VCS's 2030 strategy, and this role will define and execute the go-to-market strategy to capture value across this high-potential segment.

You will collaborate with clients and cross-functional teams to build compelling propositions, equip sales teams and scale solutions across Europe. Occasional travel for client meetings and industry events will be required.

Key Responsibilities:

• Commercial strategy and ownership: Define and execute the go-to-market and commercial strategy for the B2B SaaS platform segment. Identify and engage relevant strategic vertical and horizontal SaaS platforms, understanding their payment capabilities and ambitions in depth, and how Visa can support
• Client solutioning: Lead strategic pitches and co-creation sessions, translate client needs into product requirements, and partner with Solutioning teams on detailed technical design.
• Go-to-market enablement: Own the segment narrative, sales collateral, marketing and training, ensuring market teams are equipped to position and scale the proposition.
• Subject-matter expertise: Provide specialist guidance on SMB solutions, Visa product rules, operating risks, pricing and client opportunities.
• Market intelligence: Translate market and client insight into product optimisation and readiness, aligning European priorities with global roadmaps.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• Strong understanding of the SMB ecosystem, including the roles of banks, financial institutions, software platforms and B2B payments providers.
• Knowledge of relevant SMB payment solutions, including virtual cards, accounts payable and receivable solutions, and APIs.
• Experience in a product, proposition, solutioning, commercial or technology role serving SMB clients.
• Excellent relationship-building and influencing skills, with credibility across clients, partners, cross-functional teams and senior leaders.
• Strong problem-solving skills, commercial judgement, self-direction and accountability.
• Collaborative mindset and a strong track record of effective cross-functional working.

Preferred Qualifications:

• Experience within an SMB software provider, ISV or relevant ecosystem player, such as an accounting, ERP, e-invoicing, accounts payable or accounts receivable platform.
• Fluent English; another European language is advantageous.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.