Senior Manager, SaaS Professional Services Delivery

Fusion Risk Management; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Fusion Risk Management is looking for a Senior Manager of Professional Services in the Greater London area. In this role, you will lead a team of Implementation Consultants, ensuring the successful delivery of software implementation projects. Your leadership will drive customer satisfaction and operational excellence.

The ideal candidate will have extensive experience in project management, strong communication skills, and the ability to develop and maintain relationships with clients. A commitment to continuous improvement and a strategic mindset are essential.

Qualifications

• Minimum of 8 years in professional services as a project manager, program manager, or portfolio manager.
• Exceptional leadership and management skills.
• Strong project management skills delivering multiple simultaneous projects.

Responsibilities

• Lead and mentor a team of professional services resources.
• Set clear objectives and performance expectations.
• Monitor project progress and mitigate risks.

Skills

Project Management

Leadership

Communication

Analytical Skills

Customer Relationship Management

Cloud Computing

Strategic Thinking

Education

Bachelor’s degree in business or technical discipline

Tools

Salesforce

Job description

Fusion Risk Management is looking for a Senior Manager of Professional Services in the Greater London area. In this role, you will lead a team of Implementation Consultants, ensuring the successful delivery of software implementation projects. Your leadership will drive customer satisfaction and operational excellence.

The ideal candidate will have extensive experience in project management, strong communication skills, and the ability to develop and maintain relationships with clients. A commitment to continuous improvement and a strategic mindset are essential.