Implementation Consultant: Salesforce & Fusion Platform

Fusion Risk Management; Greater London; On-site; GBP 45,000 - 70,000; Full time

Job summary

Fusion Risk Management is seeking an Implementation Consultant to join its Customer Team in the UK. You will work with Salesforce, the Fusion Framework, and client stakeholders to deliver cloud-based solutions and ensure a high-quality project experience.

You'll configure systems, support testing and documentation, participate in training, and pursue certifications while collaborating with teams across industries. A proactive, communicative mindset is essential for success.

Qualifications

• 1-2 years of experience working with external clients on technology projects.
• Experience with relational databases, programming, Salesforce configuration.
• Bachelor's degree or higher in Information Systems, Business Administration, Computer Science, or a related discipline preferred
• Ability to learn new skills with the support of your manager and via self-paced training courses
• Ability to work on multiple projects simultaneously
• Collaborative approach working with teams of varying sizes and clients in different industries
• Professional written, verbal, and presentation skills
• Tools: Jira, MS Office Suite, Salesforce CRM, Force.com platform, Gearset
• Familiarity with AI tools and a willingness to incorporate them into day-to-day work to improve efficiency and effectiveness.

Responsibilities

• Support the end-to-end delivery of Fusion projects, implementing cloud-based software on the Force.com platform.
• Follow Fusion’s project methodology and tools to drive our teams and our clients to successful outcomes.
• Learn industry basics and the functional solutions of the Fusion Framework ®.
• Hands-on configuration using Force.com and Fusion tools.
• Support other technical tasks including testing, documentation, environment migrations, and user story management.
• Support general project activities including attending meetings, taking notes, and giving demonstrations.
• Consistently and effectively communicate with internal stakeholders and client teams.
• Achieve technical certifications throughout your career at Fusion (e.g. Salesforce App Builder, Salesforce Administrator, and others).
• Leverage AI tools to enhance efficiency, problem-solving, and innovation in your daily work.
• Document and share AI use cases and best practices to support continuous learning and elevate team performance.

Skills

Client-facing

Multi-project management

Strong communication

Collaboration

Learning agility

Problem solving

Education

Bachelor's degree in Information Systems

Bachelor's degree in Business Administration

Bachelor's degree in Computer Science

Tools

Jira

MS Office

Salesforce CRM

Force.com

Gearset

Job description

Fusion Risk Management is seeking an Implementation Consultant to join its Customer Team in the UK. You will work with Salesforce, the Fusion Framework, and client stakeholders to deliver cloud-based solutions and ensure a high-quality project experience.

You'll configure systems, support testing and documentation, participate in training, and pursue certifications while collaborating with teams across industries. A proactive, communicative mindset is essential for success.