Senior Manager – Recruitment & Onboarding Workstream Lead

BOOTS; Greater London; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Employee discounts

Enhanced maternity/paternity/adoption?

TELUS Health counselling

Flexible benefits scheme

Job summary

Boots in Nottingham is seeking a Recruitment & Onboarding Workstream Lead to shape and deliver the HR transformation programme. You will lead a team of Business Architects and work with IT, Change and Data Migration to design and embed new processes that improve colleague experiences.

Reporting to the Programme Lead, you will manage priorities, risks and milestones, ensure high-quality process design, and collaborate across the business to realise streamlined recruitment and onboarding across

Qualifications

• Strong knowledge of end-to-end recruitment processes.
• Proven track record leading large-scale transformation or HR/tech programs.
• Experience managing complex workstreams with multiple stakeholders.
• Ability to build trusted relationships and influence senior leaders.
• Excellent leadership and people development skills.
• Experience delivering plans with risks and dependencies.

Responsibilities

• Lead recruitment and onboarding modules from design to deployment and hypercare.
• Provide leadership to Business Architects and Process Specialists.
• Coach and support your team to deliver best work.
• Collaborate with Process Owners to define future onboarding processes.
• Ensure recruitment/onboarding processes align with target operating model.
• Own design decisions meeting operational needs and design principles.
• Coordinate with IT, Change, Reporting, Data Migration and other streams.
• Oversee SOPs, UAT scenarios and readiness activities.
• Provide workstream updates, manage risks and governance standards.

Skills

Recruitment processes knowledge

Large-scale transformation

Cross-functional leadership

Stakeholder management

Leadership

Delivery planning & risk management

Communication

Process improvement

Collaboration across teams

Influencing senior leaders

Job description

Contract: Full time, fixed term contract 18 months

Location: Nottingham, office based

We're embarking on an People Transformation journey, modernising our technology to create a simpler, more seamless experience across Boots. Through our HR Transformation programme we'll improve our ways of working to make it easier to support colleagues through key moments in their careers while enabling better access to information and more effective support across the business.

As a Recruitment & Onboarding Workstream Lead, you'll play a key role in making our transformation a success. You'll lead one of our programme workstreams, bringing together business, technology and project teams to design, deliver and embed new processes and ways of working that make a real difference for colleagues.

What You'll Be Doing

Reporting into the Programme Lead, you'll lead a team of Business Architects and work closely with Process Owners, IT, Change, Reporting and Data Migration workstreams, alongside functional experts from across the business. Together, you'll ensure your workstream delivers high-quality solutions that meet business needs while supporting the wider programme objectives.

Key Responsibilities:

• Lead the successful delivery of the Recruitment & Onboarding modules from design through to testing, deployment and hypercare, managing priorities, risks, dependencies and milestones.
• Provide leadership and direction to Business Architects and Process Specialists ensuring consistent, high-quality process design across your workstream.
• Coach and support your team, creating an environment where people can collaborate, learn and deliver their best work.
• Work closely with Process Owners and business stakeholders to define future processes that are simple, effective and with colleague experience at the forefront.
• Work with the Lead E2E Business Architect to ensure the Recruitment and Onboarding processes work seamlessly within the target operating model.
• Take accountability for key design and process decisions within your workstream, ensuring they meet operational needs, align with design principles and support the Colleague promise.
• Collaborate with IT, Change, Reporting, Data Migration and wider programme workstreams to deliver integrated solutions across the programme.
• Oversee process documentation, Standard Operating Procedures, User Acceptance Testing scenarios and readiness activities, supporting UAT execution and business adoption.
• Work with the Project Lead to provide workstream updates, manage risks and challenges, and ensure governance, programme standards and quality expectations are maintained.

What You'll Need to Have (Our Must-Haves)

• A strong knowledge of end to end Recruitment processes.
• A strong track record of leading large-scale business transformation, HR transformation or technology implementation programmes.
• Experience managing complex workstreams, delivering outcomes through cross-functional teams and multiple stakeholders.
• The ability to build trusted relationships and influence senior leaders across different areas of the business.
• Strong leadership skills, with the ability to motivate, support and guide teams through change.
• Experience managing delivery plans, risks, dependencies and priorities within a complex programme environment.
• Excellent communication skills, with the ability to simplify complex information and engage colleagues at all levels.
• Experience improving business processes and embedding new ways of working.
• Strong problem-solving and decision-making skills, with the confidence to navigate ambiguity and challenge where needed.
• A collaborative approach, working effectively across business, technology and specialist teams.
• A continuous improvement mindset, with a focus on creating simpler, more effective experiences for colleagues.

Rewards Designed for You

• Boots Retirement Savings Plan (up to 12% company contribution)
• Generous employee discounts for you and a family member
• Enhanced maternity/paternity/adoption leave pay
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.

A Bit About Us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What's Next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon. Be brilliant with Boots!